Define BRF+ Agent Rule for Firefigher Approver

[jameswenjian_you]

Dear Expert

Our customer need second level approver for FF request. so we want to define a BRF+ agent rule for the second level approver.

But when I tried to generate the agent rule, there's no way to select the requested item(FF ID) in context. Can any one please help me? Thank you very much

Best regards

James

[plaban_sahoo6 · Accepted solution]

Hi,

you have to create DBlookup to retrieve the value of FF id in request, through GRACREQ and GRACPROVITEM tables, and use the same as Input column.

Regards

plaban

[jameswenjian_you · Accepted solution]

Hi Plaban

Really thank you very much

BTW, I just confirmed, the tables are GRACREQ and GRACREQPROVITEM

Best regards

James