Issue with discount c.type at sales order

[former_member1269750]

Hi

We have 1 cases

Case 1:  When we create sales order for Div 08 , its working fine . Net price is zero. Customer Discount is picked up from c.record in sales order.K007=100%.

Case 2: Main issue is ==> when we create sales order for same customer with same sales org , same dist. chl and Division is different for 02. It is not picking customer discount. and net values is coming in sales order. There comes other free item too automatically. so there are chances that mutliple free good may given.

Requirement type 02 is assigned to k007 c.type in pri.procedure.  also Req type 2 is assigned to other c.types like price-No surcharge.

Please assist me for the same

Thanks

Sachin

[former_member1269750]

Hi,

As shown in second screenshot, customer/material record is ignored in Prd. Client. So k007 discount is not taken into account. And zp01 is determined as per fourth screenshot

Third screenshot is correct which needs to come and is coming with test system . But not with Prd. Client.

Please assist as issue is not with test system but with Prd client.

Thanks and Regards,

Sachin K

[former_member184771]

Hi,

If its is coming correctly in test system but not in PRD, then there is some issue with master data only.

The only thing you can do is analyze the same more carefully in PRD and fix it or else replicate the same case in DEV or test system to analyze better.

Thanks.

Sumeet

[former_member1269750]

[Lakshmipathi]

The comparison screen shot shows for a different condition type ZP01.  You need to share the screen shot where the value is coming for K007.  Moreover, the error message shared on the first screen shot (Condition ignored.....) is a standard error message.  Did you check with your technical team as to why system is not considering a particular Division when it is considering the other one?

G. Lakshmipathi

[former_member1269750]

Hi

c.record is sales org/dis.chl/customer

Thanks

Sachin

[former_member184771]

Hi,

Can you please share the analysis screen short for both condition i.e. in which customer discount is coming and where its not coming.

Thanks.

SS

[former_member184771]

Hi,

Please check whether the condition record is maintained for case 2 combination, you can check the same using Analysis tab as instructed by Mr G Lakshmipathi.

Thanks

SS

[Lakshmipathi]

Did you check the Analysis tab from condition tab for K007 which will show as to why it is not flowing?

G. Lakshmipathi

[former_member1269750]

please check and assist

[siva_vasireddy2]

Hi,

How is the condition record maintained for the K007