Error in PO Approval App in Fiori

[Former Member]

Hello,

Sometimes PO Approval App (Standard) is in Error Sometimes not.

In browser it is showing error in "gbapp_poapproval;mo/WorkflowTaskCollection/$count".

Gateway service has been debugged and its returning the total tile count perfectly but sometimes its reflecting in App sometimes not.

Kindly suggest.

Regards,

Chandan Shashwat

[Former Member]

Hi Chandan,

You may want to check this answered post:

http://scn.sap.com/thread/3452477

Check if Note 1866093 is applied to your environment.

Regards,

Ray

[Former Member]

Hello Ray,

This is not happening all the time, only sometime it happens.

Regards,

Chandan Shashwat

[ramkumar_karunamurthy]

Dear Chandan,

Below check steps:

1. Add your Task ID TS20000166 at spro->Materials Management->Purchasing->Purchase Order->Approve purchase orders App->Specify Workflow Task IDs for Approve Purchase Orders App.

2.After create PO, login with concern po approval login, check sbwp in Inbox->Workflow. If you got po details then proceed with step 3.

3. If your ECC system connected with trusted connection from gateway, check trusted connection as "Current users".

Regards,

Ram

[Former Member]

Hello Ram,

Thanks for reply but all the three points are already maintained.

Regards,

Chandan Shashwat

[former_member186099]

Hi Chandan,

Ideally, it should have returned zero. Can you please post the screenshots of the request header and the dump of complete console log as well?

I am suspecting that the error might be due to some other issue and not due to the count request being made.

Thanks,

Prasanna

[Former Member]

Hello Prasanna,

Please find Request header screenshot and consol log has also the same error.

Regards,

Chandan Shashwat

[former_member186099]

Hi Shashwat,

Looks like connectivity to backend system is dropping sometimes (not reliable). Can you please check with your basis team ?

Thanks,

Prasanna

[Former Member]

Hello Prasanna,

Thanks for reply, let me give you some more details,

When we are executing through the gateway client, WorkflowTaskcollection$count is returning the correct count. But we execute the URL independently in Bowers it gives error only sometimes.

Kindly let me know if we can check any configuration.

Regards,

Chandan Shashwat

[ankurch]

have you tried after clearing the caches of your browser.

[ankurch]

Hi Chandan,

Please make sure that you maintained the "Task ID" - TS20000166

in "Specify Workflow Task IDs for Approve Purchase Orders App"

in purchase order approval App configuration.

Thanks & regards,

Ankur Chauhan

[Former Member]

Hello Ankur,

Thanks for reply but this is already maintained.

regards,

Chandan Shashwat

[saurabh_vakil]

Hi,

When you get the error instead of the count on the tile, check the transaction /IWFND/ERROR_LOG in the front end system to check what error messages are recorded. Also check SU53 to see if there are any missing authorizations.

Regards,

Saurabh

[Former Member]

Hello Saurabh,

The problem is, we do not have any error log for this. It is not authorization issue even, because its happening only for sometimes not every time.

regards,

Chandan Shashwat