on 05-23-2016 1:44 PM
Hello Experts,
Please help. We don't have Basis consultant available. Our quality (w/ SolM) server is not accessible.
We already tried to stop and restart SAP server for Q. SQL Database is up and running.
I attached dev_disp and R3trans file.
Please instruct how to get back to this server.
Thank you.
Hey JM,
see notes: 2015573 and 1884285. They are about the issue in bootstrap.
Additionaly, if the issue in std_serverX still there, check if the ABAP is up and GW also. Note 2010784 can help.
Good luck,
Marcelo Pinheiro
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Thanks for all the inputs.
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Hi JM ,
Kindly paste the dev_w0 , bootstrap log and std_server0.out.
With Regards
Ashutosh Chaturvedi
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---------------------------------------------------
trc file: "dev_w0", trc level: 1, release: "701"
---------------------------------------------------
*
* ACTIVE TRACE LEVEL 1
* ACTIVE TRACE COMPONENTS all, MJ
*
M sysno 00
M sid HSM
M systemid 562 (PC with Windows NT)
M relno 7010
M patchlevel 0
M patchno 94
M intno 20020600
M make: multithreaded, Unicode, 64 bit, optimized
M pid 5608
M
M
M Mon May 23 14:49:22 2016
M kernel runs with dp version 244000(ext=110000) (@(#) DPLIB-INT-VERSION-244000-UC)
M length of sys_adm_ext is 576 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 5608) [dpxxdisp.c 1349]
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M
M Mon May 23 14:49:23 2016
M DpShMCreate: sizeof(wp_adm) 29792 (1752)
M DpShMCreate: sizeof(tm_adm) 5912704 (29416)
M DpShMCreate: sizeof(wp_ca_adm) 24064 (80)
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
M DpShMCreate: sizeof(comm_adm) 552080 (1088)
M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
M DpShMCreate: sizeof(slock_adm) 0 (104)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm) 0 (72)
M DpShMCreate: sizeof(vmc_adm) 0 (1864)
M DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
M DpShMCreate: sizeof(gw_adm) 48
M DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000A930050, size: 6614144)
M DpShMCreate: allocated sys_adm at 000000000A930050
M DpShMCreate: allocated wp_adm at 000000000A932270
M DpShMCreate: allocated tm_adm_list at 000000000A9396D0
M DpShMCreate: allocated tm_adm at 000000000A939730
M DpShMCreate: allocated wp_ca_adm at 000000000AEDCFB0
M DpShMCreate: allocated appc_ca_adm at 000000000AEE2DB0
M DpShMCreate: allocated comm_adm at 000000000AEE4CF0
M DpShMCreate: system runs without slock table
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 000000000AF6B980
M DpShMCreate: allocated gw_adm at 000000000AF6BA00
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 000000000AF6BA30
M DpShMCreate: allocated wall_adm at 000000000AF6BA40
M rdisp/queue_size_check_value : -> off
M ThTaskStatus: rdisp/reset_online_during_debug 0
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation view
X <EsNT> Using memory model view.
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
X mm.dump: set maximum dump mem to 96 MB
M
M Mon May 23 14:49:24 2016
M ThInit: running on host HSQAS
M calling db_connect ...
B create_con (con_name=R/3)
B Loading DB library 'F:\usr\sap\HSM\DVEBMGS00\exe\dboraslib.dll' ...
B Library 'F:\usr\sap\HSM\DVEBMGS00\exe\dboraslib.dll' loaded
B Version of 'F:\usr\sap\HSM\DVEBMGS00\exe\dboraslib.dll' is "700.08", patchlevel (0.92)
B New connection 0 created
C Prepending F:\usr\sap\HSM\DVEBMGS00\exe to Path.
C Oracle Client Version: '10.2.0.2.0'
C application info callback registered
C Client NLS setting (OCINlsGetInfo): connection handle 0 -> 'AMERICAN_AMERICA.UTF8'
C Logon as OPS$-user to get SAPSR3's password
C Connecting as /@HEQ on connection 0 (nls_hdl 0) ... (dbsl 701 280110)
C Nls CharacterSet NationalCharSet EnvHp ErrHp ErrHpBatch
C 0 UTF8 00000000040968A0 000000000409E3A0 000000000409FBB8
C Attaching to DB Server HEQ (con_hdl=0,svchp=000000000409FA78,srvhp=00000000040A0348)
C
C Mon May 23 14:49:25 2016
C Starting user session: OCISessionBegin(con_hdl=0, usr='/',svchp=000000000409FA78, srvhp=00000000040A0348, usrhp=000000000409EBB8)
C CbApplInfoGet() failed (ignored 1).
C Now '/@HEQ' is connected: con_hdl=0, nls_hdl=0, session_id=206.
C Got SAPSR3's password from OPS$-user
C Disconnecting from connection 0 ...
C Closing user session (con_hdl=0,svchp=000000000409FA78,usrhp=000000000409EBB8)
C Now I'm disconnected from ORACLE
C Connecting as SAPSR3/<pwd>@HEQ on connection 0 (nls_hdl 0) ... (dbsl 701 280110)
C Nls CharacterSet NationalCharSet EnvHp ErrHp ErrHpBatch
C 0 UTF8 00000000040968A0 000000000409E3A0 000000000409FBB8
C Starting user session: OCISessionBegin(con_hdl=0, usr=SAPSR3/<pwd>, svchp=000000000409FA78, srvhp=00000000040A0348, usrhp=000000000409EBB8)
C Now 'SAPSR3/<pwd>@HEQ' is connected: con_hdl=0, nls_hdl=0, session_id=204.
C Database NLS settings: AMERICAN_AMERICA.UTF8
C DB instance HEQ is running on HSQAS with ORACLE version 10.2.0.4.0 since MAY 23, 2016, 14:47:19
B Connection 0 opened (DBSL handle 0)
B Wp Hdl ConName ConId ConState TX HC PRM RCT FRC TIM MAX OPT Date Time DBHost
B 000 000 R/3 000000000 ACTIVE NO NO YES NO NO 000 255 255 20160523 144924 HSQAS
C build_stmt: reallocating stmt buffer: 256 -> 2000 characters
M db_connect o.k.
M ICT: exclude compression: *.zip,*.cs,*.rar,*.arj,*.z,*.gz,*.tar,*.lzh,*.cab,*.hqx,*.ace,*.jar,*.ear,*.war,*.css,*.pdf,*.js,*.gzip,*.uue,*.bz2,*.iso,*.sda,*.sar,*.gif,*.png,*.swc,*.swf
I
I Mon May 23 14:49:29 2016
I MtxInit: 0 0 0
M SHM_PRES_BUF (addr: 000000000F370050, size: 4400000)
M SHM_ROLL_AREA (addr: 000007FED7330050, size: 268435456)
M SHM_PAGING_AREA (addr: 0000000010090050, size: 134217728)
M SHM_ROLL_ADM (addr: 000000000F7B0050, size: 2760892)
M SHM_PAGING_ADM (addr: 0000000003370050, size: 525344)
M ThCreateNoBuffer allocated 544152 bytes for 1000 entries at 0000000003D50050
M ThCreateNoBuffer index size: 3000 elems
M ThCreateVBAdm allocated 12176 bytes (50 server) at 0000000003190050
X EmInit: MmSetImplementation( 2 ).
X MM global diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation view
X ES initialized.
X mm.dump: set maximum dump mem to 96 MB
M Deactivate statistics hyper index locking
B dbntab: NTAB buffers attached
B dbntab: Buffer FTAB(hash header) (addr: 00000000180A00E0, size: 584)
B dbntab: Buffer FTAB(anchor array) (addr: 00000000180A0330, size: 320072)
B dbntab: Buffer FTAB(item array) (addr: 00000000180EE580, size: 1280000)
B dbntab: Buffer FTAB(data area) (addr: 0000000018226D80, size: 30720000)
B dbntab: Buffer IREC(hash header) (addr: 0000000019F800E0, size: 584)
B dbntab: Buffer IREC(anchor array) (addr: 0000000019F80330, size: 320072)
B dbntab: Buffer IREC(item array) (addr: 0000000019FCE580, size: 320000)
B dbntab: Buffer IREC(data area) (addr: 000000001A01C780, size: 6144000)
B dbntab: Buffer STAB(hash header) (addr: 000000000FA600E0, size: 584)
B dbntab: Buffer STAB(anchor array) (addr: 000000000FA60330, size: 320072)
B dbntab: Buffer STAB(item array) (addr: 000000000FAAE580, size: 320000)
B dbntab: Buffer STAB(data area) (addr: 000000000FAFC780, size: 3072000)
B dbntab: Buffer TTAB(hash header) (addr: 000000001A6000E0, size: 2360)
B dbntab: Buffer TTAB(anchor array) (addr: 000000001A600A20, size: 320072)
B dbntab: Buffer TTAB(item array) (addr: 000000001A64EC70, size: 800000)
B dbntab: Buffer TTAB(data area) (addr: 000000001A712170, size: 5840000)
B db_con_shm_ini: WP_ID = 0, WP_CNT = 17, CON_ID = -1
B dbstat: TABSTAT buffer attached (addr: 000000001ACBD0B0)
B dbtbxbuf: Buffer TABL (addr: 000000001BD40160, size: 30000000, end: 000000001D9DC4E0)
B dbtbxbuf: Buffer TABLP (addr: 000000001D9E0160, size: 10240000, end: 000000001E3A4160)
B dbexpbuf: Buffer EIBUF (addr: 000000001E3B0170, size: 4194304, end: 000000001E7B0170)
B dbexpbuf: Buffer ESM (addr: 000000001E7C0170, size: 4194304, end: 000000001EBC0170)
B dbexpbuf: Buffer CUA (addr: 000000001EBD0170, size: 3072000, end: 000000001EEBE170)
B dbexpbuf: Buffer OTR (addr: 000000001EEC0170, size: 4194304, end: 000000001F2C0170)
B dbcalbuf: Buffer CALE (addr: 000000000FDF0050, size: 500000, end: 000000000FE6A170)
M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
B dbtran INFO (init_connection '<DEFAULT>' [ORACLE:700.08]):
B max_blocking_factor = 5, max_in_blocking_factor = 5,
B min_blocking_factor = 5, min_in_blocking_factor = 5,
B prefer_union_all = 0, prefer_join = 0,
B prefer_fix_blocking = 0, prefer_in_itab_opt = 1,
B convert AVG = 0, alias table FUPD = 0,
B escape_as_literal = 1, opt GE LE to BETWEEN = 0,
B select * =0x0f, character encoding = STD / <none>:-,
B use_hints = abap->1, dbif->0x1, upto->2147483647, rule_in->0,
B rule_fae->0, concat_fae->0, concat_fae_or->0
S
S Mon May 23 14:49:30 2016
S *** init spool environment
S TSPEVJOB updates inside critical section: event_update_nocsec = 0
S initialize debug system
T Stack direction is downwards.
T debug control: prepare exclude for printer trace
T new memory block 000000000C7B5900
S spool kernel/ddic check: Ok
S using table TSP02FX for frontend printing
S 1 spool work process(es) found
S frontend print via spool service enabled
S printer list size is 150
S printer type list size is 50
S queue size (profile) = 300
S hostspool list size = 3000
S option list size is 30
S found processing queue enabled
S found spool memory service RSPO-RCLOCKS at 00000000284300D0
S doing lock recovery
S setting server cache root
S found spool memory service RSPO-SERVERCACHE at 0000000028430610
S using messages for server info
S size of spec char cache entry: 297032 bytes (timeout 100 sec)
S size of open spool request entry: 2512 bytes
S immediate print option for implicitely closed spool requests is disabled
A ***GENER* Trace switched on ***
A
A ---PXA-------------------------------------------
A PXA INITIALIZATION
A PXA: Locked PXA-Semaphore.
A System page size: 4kb, total admin_size: 20832kb, dir_size: 20764kb.
A Attached to PXA (address 000007FEE7360050, size 300000K)
A abap/pxa = shared protect gen_remote
A PXA INITIALIZATION FINISHED
A ---PXA-------------------------------------------
A
A
A Mon May 23 14:49:31 2016
A ABAP ShmAdm attached (addr=000007FFDED67000 leng=20955136 end=000007FFE0163000)
A >> Shm MMADM area (addr=000007FFDF20FF00 leng=247168 end=000007FFDF24C480)
A >> Shm MMDAT area (addr=000007FFDF24D000 leng=15818752 end=000007FFE0163000)
A RFC Destination> destination HSQAS_HSM_00 host HSQAS system HSM systnr 0 (HSQAS_HSM_00)
A RFC Options> H=HSQAS,S=00,d=2,
A RFC FRFC> fallback activ but this is not a central instance.
A
A RFC rfc/signon_error_log = -1
A RFC rfc/dump_connection_info = 0
A RFC rfc/dump_client_info = 0
A RFC rfc/cp_convert/ignore_error = 1
A RFC rfc/cp_convert/conversion_char = 23
A RFC rfc/wan_compress/threshold = 251
A RFC rfc/recorder_pcs not set, use defaule value: 2
A RFC rfc/delta_trc_level not set, use default value: 0
A RFC rfc/no_uuid_check not set, use default value: 0
A RFC rfc/bc_ignore_thcmaccp_retcode not set, use default value: 0
A RFC Method> initialize RemObjDriver for ABAP Objects
M ThrCreateShObjects allocated 35354 bytes at 0000000003240050
N SsfSapSecin: getenv(SECUDIR)=="F:\usr\sap\HSM\DVEBMGS00\sec"
N
N =================================================
N === SSF INITIALIZATION:
N ===...SSF Security Toolkit name SAPSECULIB .
N ===...SSF library is F:\usr\sap\HSM\DVEBMGS00\exe\sapcrypto.dll .
N ===...SSF default hash algorithm is SHA1 .
N ===...SSF default symmetric encryption algorithm is DES-CBC .
N ===...SECUDIR="F:\usr\sap\HSM\DVEBMGS00\sec"
N ===...loading of Security Toolkit successfully completed.
N === SAPCRYPTOLIB 5.5.5C pl29 (Jan 30 2010) MT-safe
N =================================================
N
N Mon May 23 14:49:36 2016
N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.
N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.
M JrfcVmcRegisterNativesDriver o.k.
W =================================================
W === ipl_Init() called
W ITS Plugin: Path dw_gui
W ITS Plugin: Description ITS Plugin - ITS rendering DLL
W ITS Plugin: sizeof(SAP_UC) 2
W ITS Plugin: Release: 701, [7010.0.94.20020600]
W ITS Plugin: Int.version, [33]
W ITS Plugin: Feature set: [22]
W ===... Calling itsp_Init in external dll ===>
W === ipl_Init() returns 0, ITSPE_OK: OK
W =================================================
N VSI: WP init in ABAP VM completed with rc=0
E Profile-Parameter: enque/deque_wait_answer = FALSE
E Profile-Parameter: enque/sync_dequeall = 0
E Replication is disabled
E EnqCcInitialize: local lock table initialization o.k.
E EnqId_SuppressIpc: local EnqId initialization o.k.
E EnqCcInitialize: local enqueue client init o.k.
A
A Mon May 23 14:49:37 2016
A ***GENER* Trace switched off ***
M SosICreateNewAnchorArray: sos_search_anchor_semantics = 1
B table logging switched off for all clients
C
C Mon May 23 14:49:38 2016
C build_stmt: reallocating stmt buffer: 2000 -> 3002 characters
M
M Mon May 23 14:49:55 2016
M SecAudit(RsauShmInit): WP attached to existing shared memory.
M SecAudit(RsauShmInit): addr of SCSA........... = 0000000002F50050
M SecAudit(RsauShmInit): addr of RSAUSHM........ = 0000000002F507C0
M SecAudit(RsauShmInit): addr of RSAUSLOTINFO... = 0000000002F50800
M SecAudit(RsauShmInit): addr of RSAUSLOTS...... = 0000000002F5080C
S
S Mon May 23 14:50:42 2016
S found spool memory service RSPO-ACTIONS at 000000002843A350
M
M Mon May 23 15:00:59 2016
M Deactivate ASTAT hyper index locking
M
M Mon May 23 17:02:08 2016
M ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 2835]
M *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 2 / sock 1356
(SI_ECONN_REFUSE/10061; I4; ST; 10.1.1.28:3299) [nixxi.cpp 2835]
M *** ERROR => MsIAttachEx: NiBufConnect to /H/10.1.1.28/S/sapdp99/H/194.39.131.34/S/sapdp99/H/oss001/sapmsOSS failed (rc=NIECONN_REFUSED) [msxxi.c 652]
M *** ERROR => LgIAttach: MsAttach (rc=NIECONN_REFUSED) [lgxx.c 3980]
M *** ERROR => LgIGroupX: LgIAttach(rc=-101) [lgxx.c 4286]
A TH VERBOSE LEVEL FULL
A ** RABAX: end RX_GET_MESSAGE
M
M Mon May 23 17:02:51 2016
M ***LOG Q0I=> NiPConnect2: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 2835]
M *** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 2 / sock 1356
(SI_ECONN_REFUSE/10061; I4; ST; 10.1.1.28:3299) [nixxi.cpp 2835]
M *** ERROR => MsIAttachEx: NiBufConnect to /H/10.1.1.28/S/sapdp99/H/194.39.131.34/S/sapdp99/H/oss001/sapmsOSS failed (rc=NIECONN_REFUSED) [msxxi.c 652]
M *** ERROR => LgIAttach: MsAttach (rc=NIECONN_REFUSED) [lgxx.c 3980]
M *** ERROR => LgIGroupX: LgIAttach(rc=-101) [lgxx.c 4286]
A TH VERBOSE LEVEL FULL
A ** RABAX: end RX_GET_MESSAGE
Hi JM ,
Some of the libraries are missing in java system in the below directory \\HSQAS\sapmnt\HSM\SYS\global\security\lib\tools
Error occurred: Secure Store lib Dir does not exist \\HSQAS\sapmnt\HSM\SYS\global\security\lib\tools
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:212)
at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:49)
at com.sap.engine.bootstrap.Synchronizer.<init>(Synchronizer.java:74)
at com.sap.engine.bootstrap.Bootstrap.initDatabaseConnection(Bootstrap.java:474)
at com.sap.engine.bootstrap.Bootstrap.<init>(Bootstrap.java:147)
at com.sap.engine.bootstrap.Bootstrap.main(Bootstrap.java:946)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:331)
at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
Kindly follow the below steps.
- open the bootstrap.properties file (you will find in j2ee/cluster directory)
- change the value of element.resynch=FORCE from DETECT. (if not exist , add the parameter)
- Restart the whole system.
Kindly follow the steps and let us know.
With Regards
Ashutosh Chaturvedi
Hi Ashutosh,
I have it like this from the bootstrap.properties
#
#Mon Jul 19 04:59:11 PDT 2010
install.dir=F\:/usr/sap/HSM/DVEBMGS00/j2ee
secstorefs.lib=\\\\HSQAS\\sapmnt\\HSM\\SYS\\global\\security\\lib
rdbms.driverLocation=F\:\\usr\\sap\\HSM\\DVEBMGS00\\exe\\ojdbc14.jar
rdbms.connection=jdbc/pool/HSM
instance.prefix=ID37223
rdbms.initial_connections=1
secstorefs.keyfile=\\\\HSQAS\\sapmnt\\HSM\\SYS\\global\\security\\data\\SecStore.key
secstorefs.secfile=\\\\HSQAS\\sapmnt\\HSM\\SYS\\global\\security\\data\\SecStore.properties
rdbms.maximum_connections=5
system.name=HSM
element.resynch=FORCE
I will inform you once restart has done.
Hi Ashutosh,
We tried the restart, but same issue occurred and I paste one issue log for startsap:
running sapstart.exe name=HSM nr=00 sapdiahost=HSQAS -wait
SAPSTART finished successfully on HSQAS_HSM_00, but at least one process doesn't run correctly:
sapstart.exe=>sapparam(1c): No Profile used.
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