Portal subscription removed. How to recover it?

[Former Member]

Hello.

I have been able to configure the SAP HANA Cloud Portal Service (trial). I put some applications in there. Everything ok.

Then, by mistake, I clicked the actions button in the SAP HANA Cloud Portal subscription in the Subscription screen, and it immediately removed it without any warning.

Now the portal is not available anymore, and I can not recreate it, recover it or fix it.  How can it be done?

Can I remove my SAP HANA Portal trial Account and submit it again?

Help is appreciated.

BR.

David.

[former_member192414 · Accepted solution]

Hi David,

You should be able to re-subscribe yourself to the application

• In the Subscription screen, click the 'New Subscription' link
• In the Provider Account choose 'trial'
• Choose the missing application and click Save

The main application is 'flpportal' and then you should have 6 more applications (names starting with portal)

Best regards,

Run

[Former Member · Accepted solution]

Thank you Run.

I had to provide a different name to the subscription but it did work.

I have the portal service again up and running.

[Former Member]

Hi David,

The Cloud Portal operation team can recover the subscription for you.

Please send me the account ID, and we will try to recover it.

Regards,

Ofra

[Former Member]

Thank you.

It is s0011955727