on 05-19-2016 12:08 PM
Hello,
We are trying to setup Screen Personas 3.0, and we have done all the required pre-configuration settings.
We get a pop up in the browser as " Initialization of SAP PERSONAS failed"- after that the WebGUI opens, and we could not see the "P" icon.
We have confirmed with our installation team that all required steps were followed, we also checked all necessary SAP NOTES.
All green lights in the 'Personas Health Check'.
Note: Due to few system restrictions, we are not planning to upgrade (currently it is Personas 3.0 SP01 ), but we have installed the required NOTES for SP01 as mentioned in the installation documentation.
Request your suggestions.
- Tamil.
Hi Tamil,
Have you checked SAP KBA 2313501?
Regards,
Cris
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Hi Tamil,
Please check whether the profiles for your Personas roles were generated in PFCG. The user ID you are using to access Personas should also have one of the roles in the profile.
Have you implemented SAP note 2276155 too?
Kind regards,
Cris
Hi Tamil,
I think you are from the same customer with a corresponding OSS incident and your system is on kernel 7.42 patch 400. That patch level is too high for SP01. The recommended patch level for SP01 is 300 and there have been kernel changes since which won't work with SP01. You either have to downgrade your kernel patch to 300 or install SP03 as Cris suggested.
I would recommend the latter because at this point, SP01 is out of support.
SP03 has a host of new features and it is much better overall than SP01.
Regards,
Tamas.
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