DUMP IN PI-PRD Dual Stack System with User "WF-BATCH"

[Former Member]

Hi All ,

We are using PI 7.4 dual stack system . Every five minutes one time I am getting one dump messages with WF-Batch user .. Daily there are 288 messages..

Kindly help on this please ..

Regards,

Azmath.

[benedikt_bludau2 · Accepted solution]

Hello Shaik,

goto transaction SWF_XI_CUSTOMIZING. Is here something red?
Everything must be green. If this is not the case, select the red entry and klick on Execute (F8) or post a screenshot.

regards,

Benedikt

[Former Member · Accepted solution]

Hi Benedikt Bludau ,

The WF-Batch not used in any jobs and any development  . But I have gone through transaction SWF_XI_CUSTOMIZING I got as follows ..

Regards,

Azmath.

[benedikt_bludau2 · Accepted solution]

Hello Azmath,

please post a screenshot from the initial screen of the transaction, not from the check.

User WF-BATCH ist used for the workflow runtime.

regards,

Benedikt

[Former Member · Accepted solution]

Hi ,

Thanks fro the reply Benedikt ..

Executing on test configuration ..

Executing on event linkages..

Regards,

Azmath.

[benedikt_bludau2 · Accepted solution]

Hello,

the screenshots are very small, but your configuration on the first screenshot ist ok. Everything is green.

Please go to transaction SU53 --> Authorisation Values --> Other User --> choose WF-BATCH --> Execute.

Are here some failed authorization checks?

Then go to transaction SU01 --> choose WF-BATCH --> check if the user is locked (ctrl + F5).

regards,

Benedikt

[Former Member · Accepted solution]

Hi All ,

The Issue has got resolved ...

The User has created once again and given role has assigned ..

Regards,

Azmath.

[Andem · Accepted solution]

Hello Azmath,

Can you share steps involved in resolving issue as I'm having the exact same dumps in productive PI 7.31 system.

I can deduce some inadequacy in the roles assigned to WF-BATCH user but what roles need to be assigned and how?

Regards,

Andem

[Former Member · Accepted solution]

Hi Andem ,

The below role missed with user . that's the reason dumps are occurred .

The role was : Z-(Company name)-BTC - BTC ROLE

add this role in the user , will get resolved .

Regards ,

Azmath.

[Andem · Accepted solution]

Hi Azmath,

Thanks for the feedback but the roles you are referring to seem to be custom built roles. I did some search in SAP knowledge base and found some notes that seem relevant (Notes 2222701 and note 2309320). They suggest the issue is as a result of the use of WF-BATCH for ccBPM CCMS monitoring. The suggested solution is to create a new user and RFC destination and changing config. to use these. Will implement and revert with outcome.

Regards,

Andem

[Former Member · Accepted solution]

Thanks for valuable info .. awaiting for reply regarding Standard config development process.

Regards,

Azmath.

[Andem · Accepted solution]

Hi Azmath,

I implemented the notes and effected the manual workaround but the runtime errors were still being generated. I will wait for our BASIS team to patch the PI application and re-implement then. For now I added role SAP_XI_BPE_ADMINISTRATOR_ABAP to WF-BATCH use master record and the run time errors are now longer generated.

Regards,

Andem.

[Muniyappan]

Could you please check with Basis? looks WF-BATCH used does not have necessary roles.

check tcode su53 and see if there is any issues in permission.

[bhavesh_kantilal]

What is this dump please? Can you share the details of the dump?

I would also check for any background jobs that are scheduled in SM37 and see if there are any failed jobs and the job log for these..

Regards

Bhavesh

[Former Member]

Hi Bhavesh ,

please find the dump analysis..

"

The termination occurred in ABAP program "SAPLSWPB", in "SWP_ADMIN_DATA_READ".

  The main program

was "SAPMSSY1".

In the source code, the termination point is in line 23 of (Include)

program "LSWPBU02"."

-----

FUNCTION swp_admin_data_read.

*"----------------------------------------------------------------------

*"*"Lokale Schnittstelle:

*"       EXPORTING

*"             VALUE(WF_SETTINGS) LIKE  SWP_ADMIN STRUCTURE  SWP_ADMIN

*"             VALUE(WF_DEFAULT_SETTINGS) LIKE  SWP_ADMIN

*"                             STRUCTURE  SWP_ADMIN

*"----------------------------------------------------------------------

  data: lc_tcode_config type sytcode value 'SWF_CCMS_CONFIG'.

  data: lh_instance type ref to cl_swf_utl_rfc.

  lh_instance = cl_swf_utl_rfc=>get_instance( ).

  if lh_instance->check_rfc_external( ) eq 'X'.

    call function 'AUTHORITY_CHECK_TCODE'

      exporting

        tcode  = lc_tcode_config

      exceptions

        ok     = 1

        not_ok = 2

        others = 3.

    if sy-subrc <> 1.

      message id 'SWF_CCMS' type 'X' number 125 with lc_tcode_config.

    endif.

Regards,

Azmath.

[bhavesh_kantilal]

Sorry, I am clueless on this! My only way to analyze would be to see

- Any Batch Jobs of this user.

- Any Custom Reports of this user.

- Any ccBPM stuck in SMQ1 / SMQ2 etc.

Regards

Bhavesh

[former_member201800]

Hi,

• Plz check wf-batch user status i.e is it lock?
• Also, check if there is any authorization missing for this user in su53.
• download the dump and upload here or simply copy and paste the content of the dump here.

Regards,

Shyam

[Former Member]

Hi Bhavesh ,

Any Batch Jobs of this user. -- NO

- Any Custom Reports of this user. -- We are not at all using this user

- Any ccBPM stuck in SMQ1 / SMQ2 etc.- there is no messages struck in queue level ..

Thanks,

Azmath.

[Former Member]

Hi Shyam ,

• Plz check wf-batch user status i.e is it lock? - User Id it self not valid.. It was showing User doesnot exist ...

Transaction Information :

Client................. 001

User.................. WF-BATCH

Language key.......... E

Transaction.........

Transaction ID...... 64621CE668FFF1559D8D005056B23CB6

EPP whole context ID......

EPP connection ID........

EPP call counter......... 0

Program.............. SAPLSWPB

Screen.............. SAPMSSY1                                3004

Screen line.......... 2

Active debugger..... "none"

Error analysis :

Short text of the error message:

No authorization for transaction SWF_CCMS_CONFIG

Long text of the error message:

Technical information about the message:

Message class....... SWF_CCMS

Number.............. 125

Variable 1.......... SWF_CCMS_CONFIG

Variable 2..........

Variable 3..........

Variable 4.......... " "

How to correct the error

    Probably the only way to eliminate the error is to correct the program.

    -

    If the error occurs in a non-modfied SAP program, you might be able to

    find a solution in the SAP Notes system. If you have access to the SAP

    Notes system, check there first using the following keywords:

    "MESSAGE_TYPE_X"

    "SAPLSWPB" bzw. LSWPBU02

    "SWP_ADMIN_DATA_READ"

    If you cannot solve the problem yourself, please send the following

    information to SAP:

    1. This description of the problem (short dump)

    To do this, choose  System -> List -> Save -> Local File (unconverted)

    on the screen you are in now.

    2. A suitable system log

    To do this, call the system log in transaction SM21. Restrict the time

    interval to ten minutes before the short dump and five minutes after

    it. In the display, choose System -> List -> Save -> Local File

    (unconverted).

    3. If these are programs of your own, or modified SAP programs: Source

    code of these programs

    4. Details regarding the conditions under which the error occurred or

which actions and input caused the error.

Regards,

Azmath..