SAP License Expires On ##.##.####

[Former Member]

Hi

We have a legacy SAP system, and users that login get: "Logon not possible (error in license check)."

As SAP* user, I enter the Old License Key details as I downloaded it from the SAP website, which it accepts:

But the system shows the license expires on date as "##.##.####", and users still get the same error when logging on:

Downloaded license file also attached, it only accepts the one LKEY.

Kindly advise.

PAS.txt.zip

[Former Member · Accepted solution]

Hi

Thanks for the responses.

I restarted the server, and had a look at the SAP notes.  I deleted and re-imported the license, still same issue.

The hardware key on the SAP website is different than the "Active Hardware Key"  1st post, would this be the reason?

Thanks

Willem

[Former Member · Accepted solution]

Yes this seems to be the issue then, you will have to update the Active Hardware Key at the market place, generate the license again and then apply the same.

Thanks,

Manas

[Sriram2009 · Accepted solution]

Hi Willem.

You can update the active hardware key in SAP portal and get the new license. Update the same.

BR

SS

[shindead1 · Accepted solution]

Hi,

You can edit the license with correct hardware key.

Save it and then try to import it.

This may help in this case.

Thanks,

Amol

[Former Member · Accepted solution]

Hi

Thanks, this worked.

Updated the active hardware key in SAP portal, and then imported the license.

[Former Member]

Hi Willem,

You did not inform about the operating system you are using.

1. Anyway, go to OS level and check the license status.

Command is (for Unix)

saplikey pf=<Instance profile> -show

https://help.sap.com/saphelp_nw73/helpdata/en/c3/e84ae90d9d427e92b0ceb69292ef4f/content.htm

It should show you the license status:

N. License Key:

------------------------------------------

System :

Hardware Key :

Software Product :

Software Product Limit :

Type of License Key :

Installation Number :

System Number :

Begin of Validity :

End   of Validity :

Last successful check :

Validity : Valid

------------------------------------------

N license keys listed

2. If the license looks valid, then please stop the system, kill all <SID>adm process, cleanipc, and then startup.

Please let us know.

Regards,

Sujit K Banerjee.

[former_member200876]

Hi Willem,

these ##,##,#### not related to license  , restart the server
then try to apply the new license

BR.
M. Ezzat

[Sriram2009]

Hi Willem.

1.  On SAP portal & SAP system hardware key are same or different?

2 Kindly refer the SAP KBA's

1512766 - Most common reasons for error message: "Logon not possible (error in license check)"

2265435 - Intermittent "Logon not possible (error in license check)" errors during live operation

BR

SS

[Former Member]

Hi Willem,

Delete all old license and then use the Install New License option and select the license file which you have attached in this message and would have received from SAP market place after giving the system details.

Thanks,

Manas

[former_member185239]

Hi Willem,

Click on the new license and then import the license.

With Regards

Ashutosh Chaturvedi