SRM 7.0 version NWBC no product category found in search

[former_member213364]

Hi,

Our business went for HANA migration, so they copied all existed Production SRM systems and named as HANA SRM Quality system. We have COMM_HEIRARCHY, COMM_CATEGORYT and COMM_CATEGORY data in our HANA SRM QA system. And also have Product Category under PPOMA_BBP extended attributes. But still while creating shopping cart in NWBC portal, search is not displaying product category. Any clue you guys can suggest? Attached the screen shot of NWBC portal error.

BR

Muni.

[former_member184111 · Accepted solution]

Hi Muni,

Please check the following settings:

1. SPRO-->SAP Implementation Guide-->SAP Supplier Relationship Management-->SRM Server-->Technical Basic Settings-->Define Backend System for Product Category - Source and target system should be your backend ECC system

2. Table COMM_CATEGORY field LOGSYS is your back end ECC System

3. In Org Structure for the user's position, under extended attributes-->Product Categories user has product categories or * maintained with correct Src. System i.e. again your back end ECC system and Deactivated is NOT checked.

If all looks good, you can try debugging function module COM_PRODUCT_CATEGORY_GETLIST to check why and where the product categories are wiped out.

Thanks,

Anubhav

[former_member213364 · Accepted solution]

Hi Anubhav,

Thanks for Brianwash on this issue. Now this is fixed, the problem is under extended attributes it was showing Prod system as backend source system. Since we are testing QA I have changed this extended attributes for product categories to Backend Quality system as source system. Now it works.

BR

Muni.

[vinita_kasliwal]

Hi Muni

So did you do a whole replication again ?
in that case did you maintain all middleware settings correctly

do you see product category in backend transactions like COMM

Check in PPOSA_BBP for any other user if faced with similar issue

Can you try to see if this applies ?

Note 1865529:Product category/Product ID is not displayed to end user when creating a shopping cart

Regards

Vinita