Unable to see catalog apps in Fiori launchpad

[Praneeth_V]

Hello Experts,

Recently we have upgarded the SAP UI component to 750 SP LEVEL 000.

After that , we couldn't able to see catalog apps in Fiori launch pad.

My Inbox component details:-

----------------------------

Component : UIX01CA1

SP-LEVEL : 0001

Support package : SAPK-20001INUIX01CA1

SPP-Level : 0000

----------------------------------

SAP_GWFND :  740 / 0009 / SAPK-74009INSAPGWFND

------------------------------------------

please can share your thoughts on this?

Thank you,

Regards,

Praneeth

[Praneeth_V · Accepted solution]

Hi Masa,

Worked with SAP and issue got resolved.

Applied SAP note  "2251801"

Regards,

Praneeth

[masa_139 · Accepted solution]

Hi Praneeth,

Thanks for sharing the solution.

The note is listed in a part of SAP Fiori - SAP Fiori launchpad troubleshooting.

Regards,

Masa / SAP Technology RIG

[masa_139]

Hi Praneeth,

I see the support package level is old.

• SAP Fiori - UI Add-on 750 SP03 notes list, SAPUI5 library 1.36.6

Regards,

Masa / SAP Technology RIG

[Praneeth_V]

Hi Masa,

We are in process of upgrading the SAP_UI component to latest version.

Regards,

Praneeth

[Praneeth_V]

Hi Masa,

After upgrade, still we are unable to see the catalog apps [My Inbox  -  Version 2] in Fiori launchpad.

please can you advise ?

Regards,

Praneeth

[masa_139]

Hi Praneeth,

Is there any error in browser console?

Regards,

Masa / SAP Technology RIG

[Praneeth_V]

Hi Masa,

No errors found in browser [Console]

Regards,

Praneeth

[masa_139]

Hi Praneeth,

Can you create a new catalog in the Launchpad Designer?

What was the test result for displaying a new catalog?

Regards,

Masa / SAP Technology RIG

[Praneeth_V]

Hi Masa,

Since the SAP standard catalog role has been assigned to the user, shouldn’t we already be seeing the standard tile.

Regards,

Praneeth

[masa_139]

Hi Praneeth,

It was just another way for finding a root cause. It takes about 10 min for testing.

Please upload 2 screenshots.

+ PFCG: Role and user assignment

+ Launchpad -> Catalog

If you have not gone through the troubleshooting document, take a look at it.

Probably, you have not clear the cache or have not setup cache buster.

Regards,

Masa / SAP Technology RIG

[Praneeth_V]

Hi Masa,

Now the App is loaded and able to see My Inbox.

Now, when we click on Approve or reject action button getting below error.

e.getSource(...).getParent(...).getParent(...).data is not a function.

Please can you advise on this?

Regards,

Praneeth

[masa_139]

Hi Praneeth,

What was the root cause for "Unable to see catalog apps in Fiori launchpad"?

Please create a new discussion for the new error. It helps SCN members to search a solution.

Regards,

Masa / SAP Technology RIG