Hana One Web Portal freezes on Please Wait screen

[Former Member]

Hi

I'm managing a SAP HANA One 122GB (Version Rev 095.122.0) instance where the portal displays the "Please Wait" message perpetually under both Managed and Unmanaged instances after logging in to the web portal. I've rebooted the server and this has not corrected the issue.

Any recommendations for how to proceed with this would be greatly appreciated.

Thanks!

[Former Member]

Hello Christopher Adams,

To analyze and resolve the issue on your instance, we will need to get more details about the instance.

For keeping the information out of public forum, please send your instance details through email to my email id : prajakta.dandawate@sap.com

I belong to HANA One engineering team.

Regards

SAP HANA One public cloud engineering team