System Error in Self Service portal

[former_member401064]

Hello All,

While Trying to enroll the ios device System error is generated in the SSP Portal.

Enroll New device -> Enroll -> "System Error "

I have attached the screenshot of the error.

Thanks for your support.

[former_member197903 · Accepted solution]

Hi Alok,

iOS 9 · A system error occurs on the iOS devices when enrolling the first time via Self-Service Portal. This applies to iOS 9.2 and later versions, i.e. 9.2.1.

SP14 has been released, you can find the more details on Release Notes.

https://service.sap.com/sap/support/notes/2317125

As per screenshot, you are below SP5 version, you can give a try to upgrade to SP14.

Regards,

VP

[former_member186998]

Hi,

FYI:

The past problem that output this message was fixed in Afaria 7 SP5 HF06.

Did you try the latest patch(SP & HF)?

>System Error

>An error has occurred while processing your request. Please try again later. If the problem continues, please contact your Afaria administrator for help.

Thanks,

Atsushi

[former_member183031]

Please check if ur device enroled somewhere. Please delete that device from another afaria server then try to enrol with new server.

PFL for reference which has similar error