Problem with business partner

[former_member332657]

Hello,

I'm starting to work as basis and I have a task to be done:

I need to allow some users to access the ITSM, so they could create incidents and requests. For that, I've created a business partner to the user through the BP_GEN.

But when I create the BP for the user, I lose my own user BP . Thus, when I access the ITSM I get the "Your User is not assigned to a Business Partner" message.

What I'm doing wrong? What's the proper way to do that?

Thank you.

[patelyogesh · Accepted solution]

Hello Ademar,

Go to SAP transaction BP

Search for your user and make sure you have Identification setup done properly for your user

Regards,

Yogesh

[rishav54 · Accepted solution]

Hi,

In addition to that this problem arises when in displayed in BP role is" contact person":- your external bp number is used by other person. Similarly your user details in displayed in BP role :- Employee , used by other user. Hence make sure these details identification numbers, and contact person details, employee user details are always unique.,

thanks

Rishav

[former_member332657 · Accepted solution]

Thank you all.

In addition to doing what you guys suggested, I had to set the username in BP role "Employee ":

Now everything works as expected.

Thanks,

Ademar Nowasky Junior