SUM 1.0 SP16 tool error, 'disp+work' could not be executed successfully

[mandeep_kauldhar]

Hello,

I am facing error in starting SUM tool. The error says

This trouble ticket was created by SAPup on 20160501133925

-------------------------------------------------------------

SAPup broke during phase TOOLVERSXML_ROADMAP in module MOD_SELROADMAP / Select roadmap

Error Message: Cannot find executable 'disp+work' in path: PATH

Error: The command 'disp+work' from tool 'disp+work' could not be executed successfully

I have PATH variable setup to "E:\usr\sap\<SID>\SYS\exe\uc\NTAMD64" for SIDadm user as well as for all users.

I already registered SAP host as per guide and have SAP Host Agent 7.21 installed.

I have ECC6 EHP6 [IDES rel, as a product company we use IDES as our main system] and trying to update to latest stack level.

I upgraded SAP Kernel to 722 patch 101 [64 bit unicode] from 720; the system works fine after upgrade.

Mani

[Sriram2009]

Hi Mani.

Are you starting the SUM from SAP SIDADM user id ?

BR

SS

[former_member202198]

Same problem with SUM SP17!!

1.  PATH is set correctly

2. <sid>adm is running SUM

3. disp+work -v is valid

Looking for help!!

Regards

Tom

[former_member182657]

Hi Mandeep,

This trouble ticket was created by SAPup on 20160501133925
-------------------------------------------------------------
SAPup broke during phase TOOLVERSXML_ROADMAP in module MOD_SELROADMAP / Select roadmap
Error Message: Cannot find executable 'disp+work' in path: PATH

Error: The command 'disp+work' from tool 'disp+work' could not be executed successfully

Suggest you to follow SAP KBA  2231295 - SUM error: Cannot find executable 'disp+work' in path: PATH

&  2238716 - SUM phase PREP_PRE_CHECK/TOOLVERSXML_UNI error: Mismatch between the last tool version run...

Good luck !!

[mandeep_kauldhar]

Yes i can run command disp+work -v without any issue.

PATH variable is setup as per my initial post.

@Sriram: And yes I am using SIDADM user as cleared in my initial post.

Mani