on 04-29-2016 10:58 AM
Hi gurus,
I am scheduling the policy survey activity in the planner. I can receive the email but withouth any pdf. How can I solve the issue?
Thanks,
Regards,
Hi John,
It seems that the e-mail is being routed to the correct user, however, the .PDF file is not being generated.
Is GRFN_OWP_SENDER running?
I suggest you to check in SM37 for job name *WI*. Check whether there are cancelled items or not in the result table.
Best Regards,
Fernando
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Hello John,
Yes, you should schedule the job in order to build the PDF file.
I suggest you to follow the steps from the wiki page below:
Offline Workflow Process E-mail Configuration - Governance, Risk and Compliance - SCN Wiki
Best Regards,
Fernando
Hello John,
You can check that register (work item number) directly in transaction SWIA.
Now, you must have a job with status error in SM37 when searching for job name *WI*.
Within this job details, you must have an error. You can also check in ST22 for the dump this job has generated (ASSERTION_FAILED in class CL_GRFN_OWP_DELIVER).
Regards,
Ferrnando
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