Duplications of GRC Notification mails

[Former Member]

Hi Experts,

Duplicate emails are generated several days for a closed GRC request

Example: GRC request closed today and a notifciation mail was triggered to requestor but the same notification mail  has been going out to requestor for the same grc request after a week also .

Please provide inputs and do the needful ..

Thanks,

Anji.

[Former Member · Accepted solution]

Hi Anji,

First step of troubleshooting such issues is to check the request in MSMP Instance Runtime Monitor (transaction grfnmw_dbgmonitor_wd).

Regards,

Zoltan

[Former Member · Accepted solution]

Hi Zoltan,

We found that there are some configuration issue in MSMP because of that we are facing the above issue , anyway thank you for your support