Issue with Compose tab - Lumira 1.29.3

[Former Member]

Good morning,

When I open a new report, the Visualize tab works perfectly fine for my extensions. As soon as I click Compose, the application hangs and does nothing. I wonder if others have encounter the same issue and what may be the solution to this problem.

My office has two networks, one that is used for our day-to-day business (no internet access) and another one that has access to the internet. We use the second one for research and external activities. We have this configuration to avoid intruders and avoid hackers. Personally I do not think the network has anything to do with my issue, buy I brought this up just in case.

Please let me know if there is a fix to this.

Thank you,

Yuriy

[varunanand · Accepted solution]

Hi Yuri,

I had a similar issue with 1.29. I uninstalled the Lumira application and reinstalled the latest version of Lumira (1.30). Everything works fine now.

Thank you,

Varun Anand

[Former Member · Accepted solution]

Thank you for your respond. I installed 1.30 and it seems working.

[varunanand · Accepted solution]

Hi Yuriy,

Glad that I was able to help.

Thank you,

Varun Anand

[CdnConnection]

Yuriy,

      Lumira version 1.29.3 is a very buggy version.  You will need to update to 1.29.4 or go straight to v1.30

Regards,

Ajay

[Former Member]

Thank you for your reponse.