Receiving massage "number of failed password logon attempt" in every successful login

[Former Member]

Hi All

Users are receiving a massage "number of failed password logon attempt" continuously even though they logged in successfully.

We tried to set new password, but still the massage is receiving. Can some have expertise how to get rid of it?

Please help resolve this error.

Thanks in Advance,

Deven Bhandarkar

[Colleen]

Has the user previously not logged in successfully? Is there a chance user is sharing the account and another person is making a mistake? Do you have Security Audit Log configured to see if you can identity what the user is doing? Is it all users, some users or a specific user?

What happens if they logout and then log back in?

Do these numbers match the USR02 numbers? And is there any chance someone has custom code that is directly updating USR02 which could be causing issues.

[Bernhard_SAP]

SAP KBA 1894688

-->only a succesful logon with user/password will reset the counter..... using SSO, the popup will reappear, as the pwd-logon counter is not reset.

[Former Member]

Hello Bernhard,

After going though SAP KBA 1894688, it has been cleared that the receiving massage "Number of failed password logon attempts is a known error.

Thanks for you help and support.

Regards,

Deven Bhandarkar