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HTTP 500 Timeout Error - Leave Req v1

Chantele
Active Participant
0 Kudos

Hi

We are using the Leave Approve V1 application and have a small selection of users who are experiencing a timeout error preventing them from access the app.

When they click the tile they get the busy indicator and eventually a time out error.

These users are chief in there org structure and in some cases have high numbers of overlaps, which may be the case.

Has anyone else experienced this?  or know how to resolve.

Also we have found that chiefs/approvers who are high up the org structure see overlaps for everyone even if they are not their direct approver and as such do not need to see the details of the overlap.

Please can anyone advise?

Regards

Chantele

Accepted Solutions (1)

Accepted Solutions (1)

Chantele
Active Participant
0 Kudos

I figured it out.

We had an incorrect field value in V_PTREQ_TEAM table.

Answers (0)