on 04-23-2016 5:32 PM
Client requirement is to create rebate agreements by uploading an excel file with the data (header information and condition records).
Business processes could differ and I am interested to know that side of it (rather than the technical SAP part):
1 Who makes these agreements with the customer? (not talking about agreement nos. creation in SAP)
It could be the sales people or the sales department.
2 After these agreements are made, who/ which department inputs this in SAP?
3 What is the added value of creating rebate agreements with excel file upload? The data needs to be filled in the excel (for information to be in the correct format) and then uploaded. Instead of filling the excel, take the information and create the agreements directly in SAP.
Thanks!
TW
Hello TW,
Probably the answers to your questions will vary a lot between small/big companies, different industries... country could also be a factor.
A1: Sales people alone cannot make such decisions, at best they can propose this as a strategy to keep a specific group of customers or increase sales volume on certain product group. This is more related to company strategy, planning and for sure people from Finance/Controlling also play an important role. I am just speculating here, because in the companies I worked in as a business user, we did not use SD rebate agreements.
A2: At least here I can provide a more reliable information - in the bigger operations there is an expert responsible for rebates handling (usually the same person is responsible for pricing - commercial department, but I have seen a case in a very small operation where they put in charge their billing expert, while the pricing user handled promotions planning as a second responsibility). So I think this depends on the resource availability in the company and the volume of data that should be processed.
A3: I can think of several possible reasons:
Excel upload in SAP by key users can be a very unpleasant experience, I hope that your customer is planning to delegate that to central master data team.
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