No longer possible to launch SAP Lumira

[Former Member]

Hello,

Using SAP Lumira Desktop 1.29 I tried to open an Excel file of 90 Mb.

But opening this file failed because several tabs contains text and no real data.

I stopped Lumira by cliqing the chekbox of the window application.

By now Lumira is no longer able to launch.

I desinstalled the application and reinstalled.

But impossible to start the application again and I get the error message :

• An error has occured. See the log file
  C:\users\username\.sapvi\workspace\.metadata\.log

Does somebody met this error ?

Is there a way to clean the installation and restart from scratch ?

Thanks a lot

Richard

[sateesh_kumar1 · Accepted solution]

Hi Richard

Can you delete folders under C:\users\username\.sapvi\workspace\ and try . ( take backup before delete) .

Check SAP Note 2124755 - Unableto Launch Lumira Desktop due to Java Access Bridge Issue .

If it doesn't work , uninstall product and delete .sapvi folder and clear Registry keys related to Lumira and try .

[Former Member]

Great !

My Lumira application is alive again !

Thanks a lot from Paris, France.

Richard

[sateesh_kumar1]

HI Richard ,

Curious to know what helps you . This will help us going forward

[Former Member]

Hello Sateesh,

Deleting folders under C:\users\username\.sapvi\workspace\ solve the problem.

Thanks

Richard

[former_member207736]

Can u delete  .sapvi directory and also if possible temp directory of lumira and try relaunching it?

If it does not work and then please read install product and try

Are you runny synch agent?