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Notification to user, for Additional Information(asked by FF controller), in EAM log review workflow

Hi All,

My requirement is that, when FF controller asks for additional inf., from FF user, the user should get a notification, on receiving the work item. So, could you suggest, how to achieve this.

To make this more generic, how does a forwarded recipient gets an email notification, for a work item received.

Regards

Plaban

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