Unable to get metrics data for monitoring the SAP Webdispatcher

[SandipJain]

Hello All,

I am getting the following error  in the data collection extractors for the SAP Webdispatcher

com.sap.smd.e2emai

Text

[MAIJobObserver] ERROR occurred for metric collection 00000000000000000001[com.sap.smd.mai.model.collector.SAPControlWSCollector]. [EXCEPTION] com.sap.smd.mai.model.collector.CollectorException: [SAPControlWSCollector.collect] Web Service execution failed for operation: GetAlertTree. Collector : [SAPControlWSCollector] Id: 00000000000000000001, SID: EWD, instance number:00 at com.sap.smd.mai.model.collector.SAPControlWSCollector.collect(SAPControlWSCollector.java:203) at com.sap.smd.mai.job.MetricJobRunner.run(MetricJobRunner.java:32) at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:46) at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:781) at java.lang.Thread.run(Thread.java:763) Caused by: javax.xml.rpc.soap.SOAPFaultException: Permission denied at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.buildFaultException(MimeHttpBinding.java:747) at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.processDocumentFault(MimeHttpBinding.java:870) at com.sap.engine.services.webservices.jaxrpc.wsdl2java.soapbinding.MimeHttpBinding.call(MimeHttpBinding.java:1454) at com.sap.smd.agent.wsclients.sapstartsrv.SAPControlStub.getAlertTree(SAPControlStub.java:832) at com.sap.smd.agent.wsclients.sapstartsrv.SAPControlStub.getAlertTree(SAPControlStub.java:847) at com.sap.smd.mai.model.collector.SAPControlWSCollector.getAlertTree(SAPControlWSCollector.java:214) at com.sap.smd.mai.model.collector.SAPControlWSCollector.collect(SAPControlWSCollector.java:176) ... 4 more

Let me know if you can help in checking this

Regards

Sandip Jain

[Former Member]

Hello Sandip,

Try adding diagnostic adm id in local admin group and try accessing the same.

Read the following SAP note:-

1862333 - Common Host Agent issues displayed in Agent Administration

Regards

Anand