on 04-18-2016 5:03 PM
Dear All,
Am performing an Upgrade of SAP Netweaver PI 7.1 (ABAP+JAVA) to PI 7.4 (ABAP+JAVA) using SUM SP14 in an Windows Cluster Server (2 Node and distributed DB).
Windows 2012 R2
MS SQL - 2014
Kernel - 721 EXT SP 402
SPS -19
While am executing SUM am struck at Specify OS User Credential Step.
Below is my error in SUM
"The update tool was unable to connect to the SAPControl web service on
any of the detected instance numbers. Check that the SAP Start Services
are running for all instances in the cluster. See SAP Note 1401712 for
further information. The update tool is unable to detect the instances
information for instance number: 0 on host: null via the SAPCONTROL web
service API. Either the SAP Start Service associated with this instance
is not running or a required functionality is not supported by the
current version of the Kernel. See SAP Note 1401712 for further
information. Sapcontrol client could not perform action get instance
properties on instance 0 Return code condition success evaluated to
false
for process sapcontrol for action get instance properties."
While seeing the logs i found the issue is
Thr 8068] ***LOG Q0I=> NiPGetServByName: 'sapctrls00' not found:
getaddrinfo (10109: WSATYPE_NOT_FOUND: The specified class was not
found.) [ninti.c
941]
[Thr 8068] NiSrvLGetServNo: service name 'sapctrls00' not found by
operating system
I tried setting parameter
service/protectedwebmethods =
SDEFAULT/DEFAULT/NONE
and rebooted and tried but no use.
Followed the below link too but dint helped me.
kindly help me.
I have enclose my SUM and STD_TMP_LOG for the same.
Which sum version are you using. There are few bugs in specific versions where you are not able to detect the sap service.
I suggest you use the (n-1) SUM version from market place.
Clear all the vnc sessions (if you are using any)
Clear all the existing SUM processes
Restart the same with the new SUM.
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Hello,
At the "SAPCONTROL_ACCESSCHECK_0_35.OUT.txt.zip" file:
18.04.2016 14:55:27
AccessCheck
FAIL: SSSLERR_SSL_CONNECT (WSATYPE_NOT_FOUND: The specified class was not found.), SapSSLSessionStart failed in plugin_fopen()
Confirm that the SSL setup of the SAP system is complete and correct.
The SAP note 510007 can help.
Regards,
Isaías
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Hello,
Try restarting the sapstartsrv process of the affected instance:
Wait for a few seconds and open the "sapstartsrv.log" file from the "work" folder of this instance.
Confirm that it has a line similar to:
Webservice SSL thread started, listening on port 50014
Then, try repeating the phase.
Regards,
Isaías
Try using new version of SUM.
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