My Inbox - Date problem in "Manage My Substitute"

[FabioBarbosa]

Hello Experts!

I'm facing one more date problem but in this time the problem is on "My Inbox".

When I confirm the new substituition period on "Manage My Substitute", the start and end date selected are changed (date - 1).

I already applied the notes related to the date issue but the problem persists.

Could anyone help me to solve that issue???

My Inbox --> Manage My Substitutes

Adding a new Substitute - From 19/April to 20 April:

After save, the app shows a wrong date:

Notes applied:

- 0002136760 Task Gateway: Standardization of output of date and time -

- 0002221151 Release Information note for SAP Fiori MyInbox 2.0

- 0002261655 Fiori request status check app shows incorrect Date

- 0002261661 Fiori Check Request Status app shows incorrect Creation Date

- 0002138062 Task Gateway: Standardization of output of date and time

- 0002121433 My Inbox: Standardization of output of date and time

Thanks for all!

[masa_139 · Accepted solution]

Hi Fabio,

Please check the timezone setting in the Gateway server and ERP backend.

If it is same timezone setting, next step is checking the OData service call. Find where the value is changed. UI or Gateway or Backend?

Regards,

Masa / SAP Technology RIG

[FabioBarbosa · Accepted solution]

Hi Masa!

The date changed in the UI. In the gateway and backend are ok!

Look the images below:

>Selected dates before save:

>After save the selected dates changed:

>In the gateway, the selected dates are ok:

Do you have any idea how I should proceed?

[masa_139 · Accepted solution]

Hi Fabio,

Please upload a screenshot of substitute display in SAPGUI.

If it is correct date in the backend the root cause is in UI side.

Regards,

Masa / SAP Technology RIG

[FabioBarbosa · Accepted solution]

Hi Masa!

Follow the screenshot of substitute displayed in SAPGUI.

I already updated the My Inbox App to 1.6.16 version and the problem persists.

Do you have any idea how I should proceed?

Tks for all!!!

[masa_139 · Accepted solution]

Hi Fabio,

I see it is UI side issue. My Inbox 1.6.16 is the latest for 1.0.

How about SAPUI5 library version?

Regards,

Masa / SAP Technology RIG

[former_member225463 · Accepted solution]

Hello Fabio,

Try using a date format as mentioned below :

var oDateFormat = sap.ui.core.format.DateFormat.getDateInstance({

  style: "long",

  pattern: "yyyy-MM-ddTKK:mm:ss"

  });

and send it to the backend system, you will get the exact date which you are sending from UI .

Regards,

Vikash

[FabioBarbosa · Accepted solution]

Hi Masa, the version of UI5 library is 1.28.22.

I discovered that it happens because the odata the date in a different timezone of my computer.

So when it's load on the browser the browsrer calculates a different date.

That problem was occuring in the Purchase Contract App, and after applying a specific sap notes it was solved. Now, I'm trying to find a new sap notes to fix it as well.

[FabioBarbosa · Accepted solution]

Hi Vikash, thanks for your help.

But I'm trying to find a standard solution, like a sap notes.

I can't customize that application by now.

Thanks for all!!

[gopi_nidjelli2 · Accepted solution]

Hi Fabio ,

         did you resolve the issue? We are facing the same issue. Any help would be appreciated.

Thanks

Gopi

[former_member640425]

Hi Fabio,

We are facing the same issue , did you resolve this issue so far?

Many thanks,

Dong