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Queue stuck

Hello Experts,

I have got an issue that Whenever data comes from external system to PI using SOAP adapter,the data stuck in smq2 and in SXMB_Moni it goes in scheduled state.

I have tried registering queues in SXMB_ADM,still no luck.

Version:PI 7.4

Kindly suggest ways to get the data processed successfully.

Regards,

Kalpana.

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