Scenario problem in My Inbox

[hakan_danaci]

Hi,

I have problem in My Inbox aplication. We use two System alias.

We added system alias to "Task Gateway Service version 2.0" in Maintain Services.

I define task definaton for Scenerio as below. But it does not work true. I don't want to see "TS90000001" Task in My Inbox what I didn't define in Task Definiton for Scenerio.

Best regards,

Task Defination for Scenario

SAP System Alias	Task Type
System_Alias_1	TS90000001
System_Alias_1	TS90000002
System_Alias_2	TS20000001

SAP Bussines Workplace (Inbox-Workflow) - ECC

System_1	System_2
TS90000001	TS90000001
	TS20000001

My Inbox Fiori Application (Version 2)

SAP System Alias	Task Type	Note
System_Alias_1	TS90000001	True.
System_Alias_1	TS90000002	True.
System_Alias_2	TS90000001	This task is wrong. Because we didn't define "TS90000001" for System_Alias_2. I don't want to see in My Inbox application.
System_Alias_2	TS20000001	True.

[hakan_danaci]

Our Gateway System is SAP NETWEAVER 7.5.

Componet versions in Gateway

SAP_BASIS   750    0001

IW_PGW       100    0009

UIX01CA1      200    0001

[masa_139]

Hi Hakan,

Please upload 2 screenshots.

+ /IWFND/MAINT_SERVICE, TASKPROCESSING V2, System alias assignment

+ Scenario definitions

Regards,

Masa / SAP Technology RIG

[hakan_danaci]

Hi Masayuki,

Maintain Services screeshots

Customizing

Scenario Definations

I want to see only TS21500003 task from HRD system in My Fiori application.

[masa_139]

Hi Hakan,

>  I want to see only TS21500003 task from HRD system in My Fiori application.

In that case, you should remove other entries in the Task Definition for Scenario.

Regards,

Masa / SAP Technology RIG

[hakan_danaci]

Hi Masayuki,

I can not remove other entiries. Because these are for KRD system.

For example KRD and HRD system have same tasks "TS90100036".

HRD is copy system from KRD.

I want to see this task for KRD in My Inbox. Not HRD.

As you see in Task Defination for Scenerio, System Alias is KRD for "TS90100036".

Why do I see in My Inbox, there is "TS90100036" both two sytem.

[masa_139]

Hi Hakan,

What is the test result with this?

1. Copy the scenario ID to Z_INBOX2

2. Remove other entries and keep only TS21500003 task from HRD

3. Create a tile with scenario ID Z_INBOX2

Do you get workitem TS21500003 task from KRD?

Regards,

Masa / SAP Technology RIG

[hakan_danaci]

Hi Masayuki,

I copy scenario ID to Z_INBOX2 as you said. I don't get workitem TS21500003 from KRD.

************************************************************************************************

If I add different task for different workflow. I get workitem TS21500003 from KRD and HRD.

Workitem count is one in tile catalog. But when i enter my inbox application.

I see two leave request. One of them is from HRD, other one is from KRD.

[masa_139]

Hi Hakan,

The first case works as expected.

The second case has an issue for workitem count on the tile.

Please check the Dynamic URL setting for the tile.

Regards,

Masa / SAP Technology RIG

[hakan_danaci]

Hi Masayuki,

In the second case, I think it is correct workitem count on the tile. Because it must be one workitem.

Why do I see TS21500003 from KRD system in My Inbox? I don't add to TS21500003 for KRD.

This task for HRD. I have to see one workitem in My Inbox.

[masa_139]

Hi Hakan,

It looks the issue is in the backend side. Some filter logic is incorrect.

I think debug is only way for finding the root cause.

Regards,

Masa / SAP Technology RIG

[hakan_danaci]

Thank you Masa,

We will continue to debug. Before My Inbox application, we were using Pending Approval.

It has same filter scenario. But it worked correctly.

[former_member182874]

Ideally :

S.A 1 : Task 1

S.A 1 : Task 2

S.A 2 : Task 2

Your gateway system is same for both, and the app is same. So S.A1 : task1 would ideally come from the SA1 system. But should not come from SA2. Make sure you have not configured Task 1 in 2nd backend in this path : Maintain task names and decision options in SPRO node.

Regards,
Tejas

[hakan_danaci]

Hi Tejas,

I check "Maintain task names and decision optirons" in SPRO. There is only "TS20000001" task.

I didn't configured "TS90000001" task in SPRO.

[former_member182874]

Check meanwhile if you have missed any standard note for multi origin.

[former_member182874]

Also its My Inbox v2 or v1 ?

[hakan_danaci]

We use My Inbox v2.

[hakan_danaci]

I am checking notes for this problem. But I haven't found yet.

[Former Member]

Hi Tejas,

I am chandrasekaran,

i need one help from you, how to connect multiple SAP systems via one net-weaver gateway?

please share the document with step by step if you have ?

[saurabh_vakil]

Have you created scenario specific tiles as given here http://help.sap.com/fiori_bs2013/helpdata/en/41/fd595461fce630e10000000a44538d/content.htm under Configuring the SAP Fiori Launchpad?

[hakan_danaci]

Hi Saurabh,

I check scenario specific tiles in my system. Everything seems OK.

Service URL : /sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/ScenarioCollection?$filter=key eq 'ZCA_FIORI_INBOX'