on 04-16-2016 5:22 AM
Hello,
we have migrated our solution manager from 7.0 to 7.1. The issue is the users now are unable to see anything on their ITSM screen when accessed through SM_WORKCENTER. The overview says "you have no messages". The roles of the users remain the same. The profile regeneration was done but that dint help.
Hello,
SM_WORKCENTER is not any longer the official interface for Solution Manager ITSM.
Please check with SM_CRM.
Best regards,
Miguel Ariño
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