Technical Monitoring: Not able to set template to host. LMDB? Agents?

[Former Member]

Hello community,

I am trying to configure a Managed System (Technical Monitoring) in SOLMAN 7.1 SP12 and unfortunately I am not able to set a template to the hosts of this system.

I am able to monitor SAP and DB, but not the hosts.

In LMDB I can see the type of OS in the Host, but SOLMAN_SETUP does not allow me to choose one of the templates, as in the printscreen attached to this post.

SLD also has the right OS information.

Is there a configuration I need to check? Any note or KBA related?

Thanks in advance for your opinions, suggestions, hints and guesses.

[former_member269960]

Adding the solman hosts in scope will sometimes help

So, select the system you want to monitor and the solman system itself

[MichaelFoley]

Hello,

Can advise the product type that you are trying to monitor?

From what I can see its a HP-UX 11.31 & this is supported for SP12.

Are you the Diagnostics relevant flag is ticked?

Thanks

Michael

[former_member100438]

Here is LMDB screen.

I updated ST_CONT, but with no success.
I think Host Agent (running) is not feeding SOLMAN/LMDB properly.

[patelyogesh]

Hello Jean,

I want you to take a look at link below and make sure each steps configured correctly.

https://wiki.scn.sap.com/wiki/display/SMSETUP/Managed_System_Checklist

Regards,

Yogesh

[Former Member]

Hi Jean,

Is your MSS fully green? In MSS step 8 : Check Configuration, are you seeing any errors? It usually happens because of incomplete data supplied to LMDB.

Please check below points

1. Update your host agent to the latest patch.

2. Update your LM-Service component in Solution manager.

3. Update your monitoring content

Please refer below notes.

2136301 - Technical system status error in LMDB: mapping operating system names from host agent to LMDB

1483508 - Solution Manager 7.1: Root Cause Analysis pre-requisites

Thanks

Karun

[Former Member]

Hello Jean,

Can you please check following SAP note:-

2174992 - Missing Installed Product Detail in Assign Templates Screen

I hope this gives you some help.

Regards

Anand

[patelyogesh]

Can you please provide LMDB screenshot?

-Yogesh

[MichaelFoley]

Hi Jean,

This usually happens when the monitoring content is not up to date, please update to the latest in Step 2.7 of tech mon.

Afterwards, please try to apply templates once more.

Thanks

Michael