Application-Error on Terminalserver B1_Engines.dll

[Former Member]

Hello Experts,

We have many problems with Application-Errors on our Windows-2008-Enterprise Terminal-Server
for the user SAP B1 ends with a Message like Database connection failed.

Here is a Screeshot from the Windows-Manager:

I'm sorry, i only have it in German:

Name der fehlerhaften Anwendung: SAP Business One.exe, Version: 9.10.200.0, Zeitstempel: 0x568fb8bc

Name des fehlerhaften Moduls: B1_Engines.dll, Version: 9.10.200.0, Zeitstempel: 0x568f9277

Ausnahmecode: 0xc0000005

Fehleroffset: 0x001c96da

ID des fehlerhaften Prozesses: 0x4184

Startzeit der fehlerhaften Anwendung: 0x01d196cb66d52649

Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\SAP\SAP Business One\SAP Business One.exe

Pfad des fehlerhaften Moduls: C:\Program Files (x86)\SAP\SAP Business One\B1_Engines.dll

Berichtskennung: 02df5330-02e7-11e6-a232-005056bc7c97

can you help me please, or do you need more information ?

Thanx

Markus

[Johan_H · Accepted solution]

Hi Markus,

Please have a look at what MS has to say about error 1000

Not exactly the same, but probably the same root cause, B1 may be having difficulties with the DNS because of the Terminal Services setup.

Regards,

Johan

[Former Member · Accepted solution]

Hello Johan,

thank you very much for your Tip.

Yes, the Terminalserver works in another Network than the SAP-Server.

Both Networks are Connected with Routing-Switches, but our DNS is not 100% OK.

Now we have to check this issue.

Have a nice weekend.

Markus

[former_member303406 · Accepted solution]

Hi Markus,

did you figure out the problem ?

We are having the same issue for a couple of customers.

thanks

Luce

[Former Member · Accepted solution]

Hello,

We checked our Dns servers and resolves from terminalserver 1 week ago.

Dns-zones and dns forwarding.

If we do not have more errors till next week, this problem is solved.

Hope that helps you, too.