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STARTUP confighostagent <SID> failed

Hi everyone,

I'm trying to run the SUM 1.0 SP16 but I'm getting an error when I go to the GUI environment.

"The standalone Software Update Manager GUI is no longer supported. You have to use the browser-based SL Common GUI. For more information, see section SL Common Graphic User Interface of the SUM user guide"

If I try to run the STARTUP confighostagent line I get the following message.

E:\usr\sap\ECC\SUM>STARTUP confighostagent eccadm

**** The SID: ECC is detected from <SID>ADM user. ****

**** Configuring SUM Abap ... ****

E:\usr\sap\ECC\SUM\startup.js(138, 2) WshShell.RegRead: Invalid root in registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SAP HostAgent\InstallLocation".

Actually I've checked that register but it does not exist.

What values should this register have? and Is it the cause of the first error described?

Thank you all for your help.

Former Member

Hi William,

for the first message, this is because SUM is no longer using the regular way to startup.

Please check the SUM update Guide for SP 16, chapter Running the Software Update Guide

Regarding the other error, SUM requires you to have the saphostagent installed in the system in order to run.

This is all described in details in the SUM update guide

Hope this helps.

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