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MCS deployment issue

former_member200567
Active Contributor
0 Kudos

Hi experts,

I am not asked Installation key when I try to upload MCS solution to the PRD.

MCS and PDI WoC are assigned to my user.

I am able to see other  CSS solutions also as if I logged in with a PDI user.

This is the first deployment of MCS solution to the tenant.

I am not getting MCS perspective as I always got  in the past.

Please kindly help. This is a bit urgent.

Best Regards,

Fred

Accepted Solutions (1)

Accepted Solutions (1)

former_member186648
Active Contributor
0 Kudos

Hi Fred,

The Customer ID of the logged in tenant could be same as Customer ID where MCS was developed, in such case you wan't get MCS key popup.

Select any other customer ID and then try to upload, you should get the MCS key popup.

Thanks, Pradeep.

former_member200567
Active Contributor
0 Kudos

Hi Pradeep,

MCS was developed in a partner dev tenant.

Switch Customer is disabled in PRD tenant.

I have never encountered this kind of issue.

Please help.

Best Reagrds,

Fred

former_member200567
Active Contributor
0 Kudos

Hi Pradeep,

Any idea? I have never experienced this issue before. This is totally new to me.

I raised a VH incident.

Best Regards,

Fred

former_member186648
Active Contributor
0 Kudos

Hi Fred,

If you are uploading the solution for the first time, then you won't get MCS key popup, only for the successive times you would get the MCS key popup.

Thanks, Pradeep.

former_member200567
Active Contributor
0 Kudos

Hi Pradeep,

As far as I know,there are two radio buttons on the pop-up.

1. Load MCS Solution is to update the version

2. Deploy MCS Solution is to upload the MCS solution for the first time.

I am not getting this pop-up in this particular tenant.

Best Regards,

Fred

former_member186648
Active Contributor
0 Kudos

Hi Fred,

Are you trying to upload the MCS solution in this tenant for the first time? If yes, you won't get the above popup.

Thanks, Pradeep.

former_member200567
Active Contributor
0 Kudos

Hi Pradeep,

Yes, I am trying to upload the MCS solution in this tenant for the first time.

What does the second radio button mean? I am just curious.

So, I can upload my MCS for the first time in this tenant as if I upload a CSS solution?

Best Regards,

Fred

former_member186648
Active Contributor
0 Kudos

Hi Fred,

Yes, you could upload it.

When you try to upload again, you'll have to choose the second option.

Thanks, Pradeep.

former_member200567
Active Contributor
0 Kudos

Thanks, Pradeep.

I worried too much for nothing.

Answers (0)