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Webgui is not working in Production environment

Hi Team,

we are facing webgui issue in our production environment.

when we tried to login with webgui default_host->gui->sap->its->webgui home page is opening and after giving credentails the page is loading a while then it stopped with the same screen.

the problem is persisting in only production environment.

Current Patch levels

SAP-UI=740-15

SAP-BASIS=740-07

urversion: 10.30.3.244698.0

urchangelist: 244698

Kernel:741-200

can you give any suggestion on this.

Regards

Karthik

Former Member
Former Member replied

Hi All,

Thank you for the suggestions.

Problem has solved with help of SAP.

when trying to open an ICF Service like WebGUI the process is hanging during an insert on the Table WDR_MIME_FILE.

we increased ICM values as below and restarted system.

PROT=HTTP,PORT=8001,PROCTIMEOUT=7200,TIMEOUT=7200

Regards

Karthik

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