Solution profile - Decommission Test Tenant - Tenant Landscape

[Former Member]

Hello Experts,

We have an existing test tenant and a production tenant in our landscape which is Live.

Question 1:

We are planning to introduce a new second test tenant with the solution profile from the existing test tenant. Is it possible to copy Solution profile from an existing test tenant into another new test tenant ?

Question 2:

After this, we are planning to decommission the old test tenant and request a replacement tenant in its place with Solution Profile from the Production tenant. Will this Production Solution profile copy all data including custom reports, screen layouts and extension fields from Production tenant to the replacement test tenant ?

I am under the impression that Solution profile will copy only the configurations done via the Business Configuration facet. All other extensions and screen layouts will have to be manually downloaded/uploaded.

Kindly confirm and advise.

Kind Regards

Reddy

[Former Member · Accepted solution]

Hi Reddy,

Yes it is possible to copy Solution profile from an existing test tenant into another new test tenant.

With respect to your second question, custom reports, screen layouts and extension fields will not be copied from your Production tenant while requesting a solution profile copy. You have to manually do that.

Regards,

Anurag Nath

[Former Member · Accepted solution]

Hi Anurag

Thank you for the prompt response.

Just to confirm, solution profile in any case does not copy all custom reports, extension fields, screen layout etc (test to test, or test to production, or production to test tenant)?

Kind Regards

Reddy

[Former Member · Accepted solution]

Hi Reddy,

No, it will not copy in any of the scenarios which you have mentioned

Regards,

Anurag Nath

[Former Member · Accepted solution]

We just had a copy of our production copied to our test tenant.

It is an exact copy of our production including profile, reports and even all the production users.

We did this by first deleting the test tenant in the service center, then made the request through the service center. We also created a incident to provide all the details of what we wanted copied. It took about 3 days, but we got exactly what we wanted. We also involved our support manager so that he could follow up and make sure everyone knew what we wanted.

We do this 2 or 3 times a year so we have good production data to test with.

It can be done.... just make sure you are very specific and detailed with your request.