Installation of Crystal Report for Enterprise 4 Client Tool Error

[Former Member]

All,

We have BW 7.31 / BO 4.1 (SP 5) and we are trying to install Crystal Report for Enterprise 4 Client Tool on Standalone machines but unable to start the installation.  When I open the setup.exe file and the extraction finishes and open for you to select the language, I always get a window like below and there is absolutely nothing to select in the drop down.  An administrative right has been used and no difference.  An installation on another machine would also not solve the problem.  Any suggested solution would be appreciated.

Thanks,

Timi Jones

Without the CR client, the modification to the Crystal Report is not possible and you will be getting a window similar to the one below:

A good installation of Crystal Report client should be displaying a window similar to this one below when you click "Modify" (Design Mode) on the context menu of the report.

[Former Member · Accepted solution]

Hi Timi,

You have downloaded incomplete setup of the CR4E.

Use Download Manager to ensure you are downloading the Setup Correctly.

You can configure it will take hardly some time : SAP Download Manager - Help | SAP Support Portal

Also this is a known issue so we are suggesting the direct resolution.

Refer : Invalid Setup Language Error ( BOBJ client Inst... | SCN for it.

Regards

Mahak

[Former Member · Accepted solution]

Thanks guys.  Absolutely.  The file was corrupted and we downloaded the file again and it worked this time.

Regards,

Timi Jones

[Former Member]

looks like the setup that you are using is incomplete.

Download a fresh setup for CR4E from support portal which should work for you.