on 04-07-2016 1:52 PM
Hi
SUM upgrade from NW702 to NW740 (Java stack -Portal) failed in pre-processing phase in step: Configure Jload.
it did started the SCS0 instance and filed to start the JC08 instance .
please find the attached log file and below is the error on SUM.
Trouble Ticket Java
Trouble Ticket Report
Update to EHP6 FOR SAP ERP 6.0PORTAL ADD-ON SAP NW 7.0 EHP2SAP CPROJECT SUITE 4.00SAP CRM 2007SAP ERP 6.0MSS ADD-ON 1.0SAP NETWEAVER 7.4
SID................: PDE Hostname...........: uifsapicd001 Install directory..: /usr/sap/PDE SUM directory......: /usr/sap/PDE/SUM/sdt Database...........: ORA Operating System...:
UNX JDK version........: 1.8.0_51 SAP AG SUM version........: 1.0.14.0 Source release.....: n/a Target release.....: 7.40 ABAP stack present.: false
An error has occurred during the execution of the Configure Jload step with action pre-execute.
Service com.sap.sdt.j2ee.services.servicesimpl.ConfigureJLoadService failed with the following message:
Cannot parse /usr/sap/PDE/SUM/sdt/data/load/IMPORT.XML. Check if the file exists and if it is well-formed.
You can find more information in the files /usr/sap/PDE/SUM/sdt/log/SWITCH/JLOAD-CONFIG_05.LOG and ProcessOverview.html.
Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem.
Search for OSS notes with the following search terms:
SWITCH,pre-execute,install-shadow,jload-config,com.sap.sdt.j2ee.services.servicesimpl.ConfigureJLoadService,class com.sap.sdt.j2ee.tools.jloadconfigurator.
JLoadConfiguratorException
Other log files in the attachment.
Thank you.
Hi Phaneendra,
Check if below SAP Note helps
Thanks,
MPS
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Hi Phaneendra,
As per your logs it looks like identifying error with your shadow instance (JC08) directories.
[Thr 140330512684896] *** ERROR => SfEIO: SfChDir: chdir(/usr/sap/PDE/SUM/sdt/system/PDE/JC08/j2ee/cluster) failed (errno = 2 No such file or directory) [sfxxlib.hpp 201]
F [Thr 140330512684896] *** ERROR => Operation failed: SfEIO: SfChDir: chdir(/usr/sap/PDE/SUM/sdt/system/PDE/JC08/j2ee/cluster) failed (errno = 2 No such file or directory)
[sfxxmain.cpp 1186]
Please provide developer trace and log files from /usr/sap/PDE/SUM/sdt/system/PDE/JC08/.
Thanks,
MPS
Hi Phaneendra,
After checking different log (mainly usecase,dev_jstart, dev_flighrec) it seems like this upgrade process got failed/aborted many time since beginning and you fixed those and continued the same. So one main issue found was with "com/sap/engine/offline/OfflineToolStart" and with missing files/directories with shadow instance in SUM directory.
I will suggest if possible to reset your upgrade and start fresh again OR you can refer few of the SAP Notes (This is my opinion, maybe other experts can provide you other solution)
2164743 - Missing JAR file prevents the system's startup
1903663 - Java class is not found: com.sap.engine.offline.OfflineToolStart.
Thanks,
MPS
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