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Agent down

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Hi experts ,

  What could be all reason , if a SMD Agent get down OR automatically shutdown .?

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Answers (2)

Answers (2)

daniel_nicol
Advisor
Advisor
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Hi,

There's a wiki explaining some of the known cases for the agent to be shutdown.

Diagnostics Agent does not start - SAP Solution Manager Setup - SCN Wiki

Please have a look, each case describes which file you should check and what error you will find, with a solution for each.

Kind regards,

Daniel.

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Thanks Nicol ,

  Link is helpful

yakcinar
Active Contributor
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Hello GSMSUPPORT,

Did you check SMD agents developer trace files on work directory?

Check OS error logs also.

Regards,

Yuksel AKCINAR

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Hi Yuksel ,

   We can find Dev_trace and OS error logs . But in general , what all possibility are there , when a agent went down . if you list down point by point , it would be great.

The possible reason which am aware are :

  Network failure , memory consumption