on 04-06-2016 12:41 PM
Dear experts,
I am doing an upgrade Dual-stack on SOL MAN 7.1 with SUM1.0 SPs16 from Original Support Packages of SOL MAN 7.1 to SP Level 14.
Oracle Database 11.2.0.3
SOL MAN 7.1
Windows 2K8 Standard 64bit
I am facing with a problem in phase Execution :MAIN_SWITCH/SUBMOD_SWITCH_KERNEL/GETSYNC_SCS_FINISHED
This phase is running very long time without errors, approx ~2 days. But I realized that there was no changes anything in /SUM/abap/log/* from then until now. So, I don't know how to trace this problem.
Please help me to resolve and see attached logfiles
SAPup.log
***********************************
# Executing module 'MAIN_SWITCH'.
# BEGIN MAIN MODULE Downtime I: Switch tables and Kernel
# Starting phase execution with maxpar = 3, scheduled: 18x'-'
...begin dialog at 20160406111957
...end dialog at 20160406112034
CURRENTPHASE MAIN_SWITCH/SUBMOD_SWITCH_KERNEL/GETSYNC_SCS_FINISHED
...started at 20160406112034
# Checking for syncpoint SCS=FINISHED
# Java has status "", we'll wait and check every 20 second(s).
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 5 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
# Java has status "", wait another 60 minutes before logging...
***********************************
Dear Stijn De Regge
Is that correct ? I have searched on SAP Market Place abt SUM1.0 SP14, but didn't see. Could you show me the path to download SUM 1.0 SP14 (on SMP just only SUM1.0 SP16).
Thanks
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Hi Tran,
you can't find it anymore on the SMP, but we keep a small collection for cases like this.
I have uploaded it to WeTransfer so you can get it:
Regards,
Stijn
Only use this if you are sure that the steps you take are conform your scenario (ABAP only stackfile for instance on a DUAL stack)
Look at the Log tail of the SUM sapup.log and you will get a clue of what you will have to add to the sync.dat file in. the sdt/data of SUM.
In my case sapup.log:
CURRENTPHASE MAIN_INIT/GETSYNC_CHECK_FINISHED
...started at 20221029020144
# Checking for syncpoint SAPJUP_CHECK_FINISHED=FINISHED
# Java has status "", we'll wait and check every 20 second(s).
# Java has status "", wait another 5 minutes before logging...
I Added this line to sync.dat file in sdt/data of the main SUM directory:
V1: TOOL=SAPJup EVENT=SAPJUP_CHECK_FINISHED STATUS=FINISHED
And SUM went on smoothly
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Look at the Log tail of the SUM sapup.log and you will get a clue of what you will have to add to de sync.dat file in. the sdt/data of SUM.
In my case sapup.log:
CURRENTPHASE MAIN_INIT/GETSYNC_CHECK_FINISHED
...started at 20221029020144
# Checking for syncpoint SAPJUP_CHECK_FINISHED=FINISHED
# Java has status "", we'll wait and check every 20 second(s).
# Java has status "", wait another 5 minutes before logging...
# Java reached status "FINISHED", continuing.
...finished at 20221029020704 with status SUCCEEDED.
Added this line to sync.dat:
V1: TOOL=SAPJup EVENT=SAPJUP_CHECK_FINISHED STATUS=FINISHED
And SUM went on smoothly
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Thanks a lot guys
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Hi all,
This issue happens due to a Deadlock. The JAVA processes are hanging and during the execution of GETSYNC methods the ABAP task that executed this method goes to blocked mode waiting for JAVA to write on the SYNC.DAT file (that works as sincronization checkpoint log). However, as I said JAVA is hanging and nothing will be written. Now both stacks upgrade are hanging.
I solved this issue in a way that is not recommended (in my case the system being updated was just a test system being used only for me). However it worked just fine. So here it goes, I manually wrote on the SYNC file what the GETSYNC method wanted to read. After the ABAP stack upgrade was finished I restarted the the upgrade only for the java stack though the flag -javaonly.
You have to make sure the event has sucessufully finished checking the log of the ABAP task being performed and adding the following line in the SYNC file:
V1: TOOL=SAPup EVENT=<EVENT_NAME> STATUS FINISHED
I think in your case the event is called SCS. It is very likely this problem will happen with other getsync methods so be prepared to edit this file more than once.
Hope it helps,
Hyago Sallet.
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Hi All ,
Was there any fix for the above issue ,
Can you please share the solution
regards
Mk
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Dear Murali,
Please use SUM SP14 to continue
http://www.mediafire.com/download/e38dpqcofnr8xi4/SUM10SP14_9-20006676.SAR
Dear Stijn De Regge
Sorry for late response and thanks for your upload.
SUM1.0 SP14 uses SL Common UI or DSUGui ?
Regards
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Dear Stijn De Regge,
Am still having this problem. I have been waiting a best solution from experts and SAP Support. But did not get any solution from them. Anybody can help ?
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Dear experts,
Have any updates ?
regards
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Dear experts,
Please see logfiles of
/SUM/abap/tmp/*
http://www.mediafire.com/download/9zync8pheyvb0ki/SUM-abap-tmp.zip
and
/SUM/abap/log/*
http://www.mediafire.com/download/9avycu2e324coxb/SUM-abap-log.zip
Regards
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Dear experts,
please see more an attached file. Upgrading system process is in the Downtime (Execution phase)
Output Command:
#sapcontrol -nr 01 -function GetProcessList
06.04.2016 19:21:17
GetVersionInfo
FAIL: HTTP error, HTTP/1.1 401 Unauthorized
#sapcontrol -nr 01 -function GetProcessList
06.04.2016 19:21:35
GetVersionInfod
FAIL: NIECONN_REFUSED (WSAECONNREFUSED: Connection refused), NiRawConnect failed in plugin_fopen()
s
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Run the below commands for SCS and for the J<00> instance and check if the kernel files are updated.
sapcontrol -nr 00 -function GetVersionInfo
Replace 00 with the correct system numbers for DVEBMGS and SCS instances.
This will say whether the kernel has been updated or not. If not you might need to copy the kernel from the shadow instance kernel directory. Check the logs under <Drive>:\SUM\abap\tmp
Check the status of the ABAP and Java processes using this command or from MMC.
sapcontrol -nr 00 -function GetProcessList
If the instance failed to start then check trace files from the work directory.
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Hi Tran,
Try to restart the java system manually and check if the phase get cleared.
With Regards
Ashutosh Chaturvedi
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