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"Unable to retrieve chart data"

Hello community,

Could anybody please help me with my following issue?

I try to enter the "Analytics" tile of SAP IBP 5.0 and I come up with an alert window that says "Unable to retrieve chart data".

Do you have any idea about the cause of this alert?

For your own information, I have already integrated/uploaded master data successfullly and  beisdes, all the appropriate roles are already assigned to my user.

Thank you for your support

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