time consumed in reading the workitems from SAP CLM
Stuck in a situation of continuous improvement.
In our project we have a scenario where SAP CLM work items are send to enter prise Portal through a ECC POWL Application via PI Interface.
We had a custom code written to fetch the workitem from CLM Tables using the Standard APIs.
Current issue is with the time taken to process the CLM fetch action:
Directions we have checked:
1)At Data base level indexed the Tables.
2)Checked the configuration done for collaborator as per Object and Class level access - Any thoughts are requested to optimise the solution at collaborator and workflow processor level.
3)Any other approach which needs to be done at Database and Application config level or any customize solution to make that happen..
4)Also the call and interfaces used at PI are synchronous.
Version of E sourcing CLM - 7.0.09.01, SAP PI- 7.4
Appreciate your Quick comments to optimize the solution , can call on my mobile and email your thoughts.