Can you use the migration template to remove data from fields

[Former Member]

We have run into an issue where we have uploaded some data into our C4C system where some data in the fields needs to be removed.  Is there a way to do this via the migration templates or another method instead of having to manually go through thousands of accounts?

Thank you,

Darcie

[Former Member]

Dear Darcie,

We have different migration mode in the migration workbench for customers. Looking at your requirement you can use the Migration Mode "Replace Already Existing Records".

When you use this migration mode you can leave the specific fields as blank in the template and the same will be updated in the system once you finish the migration. But, you have to fill in all the other information in the template for that account which you want to keep in the system or else it will be replaced as blank in system.

In addition to this, the migration mode "Replace Already Existing Records" don't work for few fields where nullifying the value is not allowed.

Regards,

Anurag