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Error while trying to access Succession Org Chart(successfactors)


We are unable to access the Succession org chart under the Succession module. The page continues to spin and then we get an error "

Data xml file was not received"

[IOErrorEvent type ="ioError"bubbles=false cancelable=false eventPhase=2 text="Error #2032"]

Can anyone pretty please throw in some light as to why this error might be occurring and possible solution? Also, this is in the production instance, in the test instance, it seems to be working fine.



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