cancel
Showing results for 
Search instead for 
Did you mean: 

SAP mails are forwarded to Junk E-Mail folder in Outlook

former_member82170
Participant
0 Kudos

Hello,

For few employees mails from SAP ECC system are forwarded to Junk E-Mail in Outlook but it should go to Inbox.

Could you please let me know if any settings needs to be done in ECC system

Thanks and Regards,

Prasad

Accepted Solutions (1)

Accepted Solutions (1)

manish_singh13
Active Contributor
0 Kudos

Hi Prasad,

This doesn't seems to be issue with your SAP System. This needs to be checked at User's Outlook settings. If the mails coming from SAP User is set to goto Junk folder instead of Inbox.

Thanks,

MPS

Answers (2)

Answers (2)

former_member82170
Participant
0 Kudos

Hello,

Is there any SAP Notes or documents that talks about this?

Thanks and Regards,

Prasad

manish_singh13
Active Contributor
0 Kudos

Hi Prasad,

Below SAP Notes provide background and setup steps for configuring emails in your SAP System but nowhere in SAP we can setup mail delivery to specific folder. This depends on Outlook configuration only.

455140 - Configuration of e-mail, fax, paging/SMS via SMTP



Thanks,

MPS

former_member200876
Active Participant
0 Kudos

Hi Prasad,

it is related to exchange server , ask your it team to check

BR

M. Ezzat