Issue in update manager - Blank tax codes show up when the tax regime is 'S'
SAP has released a note 2295226 to fix this issue, we have
applied the note but the problem still exits. So in our test system we have
deleted the forms and imported them again using the polling program, this time
the tax forms that have tax regime as 'S' have tax codes correctly (I mean they
are not blank). My question is what should we do in production system? I don't
think we can delete the forms and import them again like we did in test system.
We have a solution and SAP also suggested the same.
Since our issue is with P9 forms, we have to login into HMRC's 'gov gateway website for employers' and sort all P9s to find out which form was the last form that we need to keep and note down the HWM (High Water mark) number mentioned on the form. Then change the entry in table T5GEFHWM against P9 record to show this number. Delete unwanted P9s from Update manager (that has effective date as 6th April 2016 and after - these are the forms that we have to import again) and run the polling program. The polling program would then check the HWN numbers (for P6, P9, SL1 and SL2) from the table T5GEFHWM and import all forms starting from the next HWN numbers into Update Manager; the table T5GEFHWM will be updated with the latest HWN numbers (That is with the HWN numbers of last imported P6, P9, SL1 and SL2).
So we now have re-imported the deleted P9s along with importing any latest ones.