MSS Reports- Portal runtime error An exception occured while processing your request. Send exception to ID to your portal Adminstrator

[former_member185540]

Hi All,

Can you please help my MSS reports are not working, i am not able to launch the report at all. I am gettign the error

Portal runtime error An exception occured while processing your request. Send exception to ID to your portal Adminstrator

In teh backend it is working correctly,  I have tested with report PWPC_RPT_START_REPORT_TEST. Customising seems correct as it is workign in ECC.

The trace looks like this.

[EXCEPTION]

java.lang.NullPointerException: while trying to invoke the method java.lang.String.equals(java.lang.Object) of a null object returned from com.sapportals.portal.navigation.INavigationRedirectorResult.getPrefix()

at com.sapportals.portal.navigation.NavigationService.getNode(NavigationService.java:649)

at com.sapportals.portal.navigation.cache.CachedNavigationService.getNode(CachedNavigationService.java:174)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getCurrentContextNavNode(NavigationEventsHelperService.java:328)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getNavNodesListForPath(NavigationEventsHelperService.java:891)

at com.sapportals.portal.navigation.NavigationEventsHelperService.getNavNodesListForPath(NavigationEventsHelperService.java:885)

at com.sapportals.portal.navigation.taglibrary.conditionals.IfNavNodeSelected.doStartTag(IfNavNodeSelected.java:30)

at PRT_jsp_WEB_2d_INF_jsp_framework_layout_5f_framework_53807250_1453303377000_1453303386011._doContent(PRT_jsp_WEB_2d_INF_jsp_framework_layout_5f_framework_53807250_1453303377000_1453303386011.java:711)

at PRT_jsp_WEB_2d_INF_jsp_framework_layout_5f_framework_53807250_1453303377000_1453303386011.service(PRT_jsp_WEB_2d_INF_jsp_framework_layout_5f_framework_53807250_1453303377000_1453303386011.java:86)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:314)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:380)

at com.sap.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:88)

at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:222)

at com.sapportals.portal.pb.layout.PageLayout.doContent(PageLayout.java:87)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)

at com.sapportals.portal.pb.PageBuilder.includeLayout(PageBuilder.java:1090)

at com.sapportals.portal.pb.PageBuilder.doContent(PageBuilder.java:584)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)

at com.sap.portal.prt.component.CachablePortalComponent.service(CachablePortalComponent.java:121)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)

at com.sapportals.portal.navigation.PortalLauncher.doContent(PortalLauncher.java:116)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:213)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:129)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher$5.service(RequestDispatcherFactory.java:308)

at com.sap.engine.services.servlets_jsp.server.deploy.impl.module.IRequestDispatcherImpl.dispatch(IRequestDispatcherImpl.java:292)

at com.sap.portal.prt.core.RequestDispatcherFactory$PortalComponentRequestDispatcher.service(RequestDispatcherFactory.java:298)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:229)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:206)

at com.sap.portal.prt.pom.PortalNode.service(PortalNode.java:590)

at com.sap.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:233)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:107)

at com.sap.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:141)

at com.sap.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:520)

at com.sapportals.portal.prt.connection.ServletConnection._handleRequest(ServletConnection.java:224)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:101)

at com.sap.portal.prt.dispatcher.DispatcherServlet.service(DispatcherServlet.java:132)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:340)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:499)

at com.sap.portal.navigation.Gateway.service(Gateway.java:161)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:202)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:103)

at com.sap.portal.http.EnrichNavRequestFilter.doFilter(EnrichNavRequestFilter.java:49)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.portal.prt.dispatcher.CustomHeaderFilter.doFilter(CustomHeaderFilter.java:58)

at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:79)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:441)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

[Former Member]

check this thread might help you

[former_member185540]

Hi, @Jwala_ESS_MSS Jwala ESS MSS

Just additional info on my question, when I click on the launch report button the new window is displayed and that's where the error is displayed, the GUI is not launched at all.

Thank you guys in advance for your input.

Dimtri

[former_member182426]

I do face some issue launching the MSS reports long back in EHP5 version.

Not exactly remember the SAP Note number.

Can you check that report Target App.Parameters values of FTYPE and SCENARIO

This values should be in upper / lower case. just check it once.

For ex: Age/Gender report Target App.Parameters will be like below

FCODE=* HIS REZZ/S 18&FTYPE=FUNC&SCENARIO=RPT0

[former_member185540]

Hi Former Member

Thank you very much indeed for your reply. I have checked this and they are all in UPPER case. As I say via test program it works. The issue is only in portal when I click on teh Launch Button.

Any ideas will be greatly appreciated.

Dimtri

[siddharthrajora]

is it happening to all users? Please can you check the roles assigned to the USERS can you check errors further in Default trace etc? are other iviews working fine?

[former_member185540]

Hi

Thanks for the reply, very much appreciated indeed. This is happening for all users and it is happening to all reports. We can simply not lauch any reports.

Roles and authorization are ok,

What else can I check?

Thanks

Dimitri

[siddharthrajora]

can you check in SE80 to launch the same application if you are using WDA otherwise we need to check from portal side, probably a restart would help etc?

check in default trace