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Approve by email button not working with IE11

Hi All,

We are using '/SAPSRM/OFFLINEAPPROVALSEND' to send offline approval email with selection screen as 'HTML format' & Decision Forms as Button. As expected, buttons are not appearing in outlook email. But when we see it in IE11 browser, its showing the approve/reject button.

If I click on approve button, response email is not generating properly with work item & decision details in encrypted manner. On the other hand, if I view the same content in firefox / chrome and if i click on approve by email button, its generating the response email with all the required content properly. we are using Windows 7.

Do I need to make any IE settings to make the approve by email button work properly?

Regards, Sasi

Former Member
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