Alternative account cannot be determined
We are facing one problem, our user is trying to reclassify the GL account and getting an error message as “Alternative account cannot be determined”(Message no. Z1985). In order to correct this error user tried to assign alternative account in GL master data, now the error is “Change not allowed since account balance is not zero”(Message no. FH007). It was identified that the first error was triggered due to the validation, please find the attached email for more details about the validation.
Now user asking to “you should inform us the remove the validation wait while we will do the posting and again reactivate the validation”.
Currently we are checking for any workaround works for this issue. If incase no work around found please suggest/ help us how to proceed to deactivation and reactivation of validation.
Note : We have suggested them to transfer the balance of GL A in some other GL B then update the alternative account no and again re transfer the balance in GL A. But they are not agreeing to that.