How to post credits to account without having a credit memo on the account

[Former Member]

I have a customer that has made a payment and is taking credit for items that we have not issued a credit memo for.  How do I post these "payment" on the account when posting the other items paid on that payment.

[Former Member]

Hello Mellisa,

As you mentioned that you want to post credit to the customers without having a credit memo, you can post the below entry with FB01 or F-02 and your purpose will be sufficed:

Customer Account      Dr

       Bank Account      Cr

Please let us now if you have any further questions.

Regards

Seema

[former_member198650]

Hi Melissa,

You have to pass the below entry by FB01.

Customer A/c Dr

Bank A/c Cr

Regards.

Mukthar