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Error: Enter Service Employee Group on service order

Hello Experts,

I have one question for organizational model rule. I did one rule for sale and service to determine org. by Country. and it is already determined properly except service team. as shown on service order copied from SRVO  below:

Sales organizational units found successfully

and also for service:

Organization model through PPOMA_CRM is to determine both service organization and service team.  Is there any missing configuration to determine service team/service employee group?

Awaiting your positive responses highly appreciated.

Former Member

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