on 04-25-2007 11:05 PM
Hi,
I have a milestone billing plan with down payment. The process steps are as follows;
1. Create a sales order with 100% down payment using Milestone billing plan.
2. Create the down payment request (FAZ)
3. Receive the down payment.
4. Create delivery
5. Create final invoice
Subsequent to this, the customer for some reason, returns the goods and would like a credit for the down payment made. How can this be achieved?
I tried to use copy control from the final invoice to Returns order, but it copies both the item and the down payment settlement item into the returns order and it doubles up the Credit amount. I can manually delete the downpayment settlement item to bring the amount in sync. However, this will not be a practical approach especially if there are going to be a lot of items in the final invoice.
Does anybody have experience with setting up either Returns/Credits for down payment final invoice? Your suggestions will be much appreciated.
Hi
You can use Z routine in copy control at two places. copy the existing routine which needs to be replaced and add certain check.usually (not always necessary) 0001, 0002 , 303 etc routines are used. Please check you current config and select the necessary routine.
1. At header level
Yuo can add certain checks, such as Downpayment settlement should get deleted
if xxx invoice type is used
If the reference (original) sales order is of yyyy type
If required for certain customers
If required for certain billing plan...............and so on
2. At item level
Downpayment settlement should get deleted
If required for certain material
For zzzz item categories.................and so on
This customised routine will delete the dowm payment settlement.
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I have a similar problem .
Can you let me know how you solved this.
Making use of the routines does not sound exciting,as this is something practical for a business scenario.
Kindly advice,how you had overcome this problem.
Thanks,
Amit
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Hi,
Even we too have same scenario and adding to the above issue i have another problem.
In Indian Scenario's price is inclusive of ED,Sales Tax and other taxes. Generally the Down Payment percentage is calculated on the Net value of the document but in our pricing net value is exclusive of the taxes. For Example -
Total Order Value is 1000, Net Value = 800 & Taxes = 200
When i raise down payment request, i raise for 1000 but system by default take on 800 because as behaviour its on Net Value.
Can you help how to overcome this issue.
Used Data transfer routine.
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